@windy___miller@THORPEPARK I’m not crying 😂 just pointing out that those with annual passes aren’t ‘entitled’ and pay a lot of money for them. Yes, you can visit multiple times, but if you live a long way away it’s still a massive inconvenience and might not be possible
@THORPEPARK All these people complaining about ‘entitled’ annual pass holders make me laugh. You do realise that annual passes aren’t free and we do pay a lot of money for them 🤷♀️ just saying 🙄😂
@VirginMoney why is my statement saying I’m at my limit, which is no where near! Even the payments I’m making aren’t being applied yet you’re taking my money 😭
@VirginHolsHelp Still waiting for a passport renewal sent in January. If we need to move our holiday in April would we have to pay the full cancellation fee?
@THORPEPARK I’ve booked a ticket for my son to attend a fright night tomorrow. I have a merlin annual carers pass for my son as he is visually impaired. Will this allow me to enter for free or as a carer do I also need to buy an additional ticket as well as my merlin carers pass?
@tazmad2001@VirginAtlantic @VirginHolidays @ATOLprotected@UK_CAA We’re in exactly the same boat!Nothing from @VirginHolidays! Only response we’ve had is from @VirginAtlantic to say @VirginHolidays will be in touch, which they obviously haven’t. According to our booking nothing Is cancelled and we’re still flying from Gatwick next month
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@samerzv@Taffmister@VirginAtlantic @VirginHolidays I can’t see why they can’t just send out an email keeping customers up to date. Flights being changed/cancelled all over the place but they aren’t telling customers what they are doing! We need to make arrangements if we are still going but nobody is telling us anything 🤬🤬
@Taffmister@VirginAtlantic We’ve had the same issue. @VirginHolidays aren’t replying to anything!! @VirginAtlantic said our flights have been changed to Heathrow, but are also replying to others tweets informing them flights are cancelled!! According to our booking we’re still dying from Gatwick as normal