Anna Remraf

[Anna Remraf @annaremraf]

@SF_England Have you sorted your website issues out yet? My daughter wasted 6 hours on Thursday and Friday trying to meet your deadline - hours she should’ve spent revising for her A levels - and never managed to get past section 3 before it crashed and kicked her out 😤😤😤

[Anna Remraf @annaremraf]

@shornKOOMINS Sometimes, needs must! 😂

[Anna Remraf @annaremraf]

@shornKOOMINS Hey Sean! 👋🏼 Tbh I only ever come on as a last resort when I’m trying to get the attention of somebody’s customer service department 🙄 It usually works… 😂

[Anna Remraf @annaremraf]

@shornKOOMINS 😂😂😂

[Anna Remraf @annaremraf]

@nectar I reported an issue with my account on 19th July, and was told that the problem had been escalated to the tech team, who would fix it within 5 working days. I STILL CAN’T LOG IN. Please help 😩😩😩

[Anna Remraf @annaremraf]

@trellosupport I want to start using Trello again for a new project after several years away, but my old email address doesn’t exist anymore so I can’t check my inbox to log in 😭😭😭 Please can you help? 🙏🏼

[Anna Remraf @annaremraf]

@CooperativeBank I tried calling on Thursday afternoon. I gave up after holding for 22 minutes… 😕

[Anna Remraf @annaremraf]

@CooperativeBank I applied for a current account and submitted my ID documents online on Monday morning, and I haven’t heard a peep from you since 😕 How can I check the status of my application, please?

[Anna Remraf @annaremraf]

@CooperativeBank Hi Sammie, thank you for getting back to me. It will be my first Co-op account - you’ve been highly recommended by my friend. I have to say that the lack of communication regarding my application isn’t filling me with confidence, though 😕

[Anna Remraf @annaremraf]

@HiveHelper DM sent, thank you.

[Anna Remraf @annaremraf]

@HiveHelper You took my money for Heating Plus yesterday, but I haven’t received the confirmation email I was promised and my app is still trying to sell the service to me. What’s going on?!

[Anna Remraf @annaremraf]

@NatWest_Help This morning you have sent me 7 emails saying that I missed this month’s instalment plan payments and will be penalised as a result. My statement CLEARLY shows that you received full payment on the due date. What are you playing at?!

[Anna Remraf @annaremraf]

@edfenergy I’ve done as you asked. You haven’t replied…

[Anna Remraf @annaremraf]

@MartinSLewis @MoneySavingExp Today @edfenergy have increased my monthly direct debit with NO prior warning and NO notification of any kind whatsoever. I only realised because my bank informed me that a new direct debit had been set up. Surely that isn’t allowed?

[Anna Remraf @annaremraf]

@davescrafton Thank you so, SO much for getting our mum home safely this evening. We really can’t thank you enough 🥰

[Anna Remraf @annaremraf]

@TSB The “Confirm email” button in your verification email is broken - it just links to a blank browser screen 😠 Please fix ASAP!

[Anna Remraf @annaremraf]

@CBSArena Where are all the shuttle buses? We’ve been queuing for over half an hour, and there hasn’t been a single one 😤😤😤

[Anna Remraf @annaremraf]

@VodafoneUK I have been trying to place an order for home broadband since Friday. Your online checkout is broken! SO FRUSTRATING 😤😤😤

[Anna Remraf @annaremraf]

@SousChefTweet I surely will! 😉

[Anna Remraf @annaremraf]

@SousChefTweet My first ever #SousChefBox! Let the macaron making commence 😊😋