Anne Caister

[Anne Caister @annecaister]

@raindrop_rose1 @BBCiPlayer @BBCOne Def an issue on all devices

[Anne Caister @annecaister]

@SimonCalder as I am sure you are aware the chaos that has been caused at Gatwick overnight.
My daughter is in Kos waiting for fight home 16hr delay! EasyJet say they will not compensate due to it being Gatwick airports fault - but surely 16hr delay isn’t down to fire alarm!

[Anne Caister @annecaister]

@zyxcyzxcy @Gatwick_Airport My daughter stuck in Kos all night waiting to your inbound flight - same terrible service and no compensation offered either. Absolutely disgrace @easyJet

[Anne Caister @annecaister]

@HastingsDirect Have you gone bust? Can’t get through on phone, App or Lice chat!

[Anne Caister @annecaister]

@FlySWISS I would expect Swiss to be making some effort to correct was has been a very poor customer experience.

[Anne Caister @annecaister]

@FlySWISS I have an outstanding compensation claim with swiss from our cancelled flights home in August. I am not getting any response on email is there a number I can call to speak to an actual person at Swiss who can help?

[Anne Caister @annecaister]

@FlySWISS I do appreciate your prompt response but would say 4 - 6 wks is a long time when the cost we incurred as a family flying back into the wrong London Airport very late at night with children after our flight was cancelled was £100s of pounds and really stressful.

[Anne Caister @annecaister]

@British_Airways I am concerned about my missing luggage. It's been at T2 Heathrow since Sunday night but no word from BA to say it is going to be couriers to me. I have seen the tolleys full of luggage at bag collection, abandoned in a corner. Can you get an update LHRBA59647

[Anne Caister @annecaister]

@HeathrowAirport We arrived in Heathrow Friday night from Zurich with BA but our luggage didn't. Zurich confirmed it arrived at T2 Sunday but BA can't confirm- any ideas how I can get my luggage home? @BritishAirwaysT

[Anne Caister @annecaister]

@POferriesupdate at Dover waiting to board. Bill board says it's delayed, any idea how long a delay?

[Anne Caister @annecaister]

@KelloggsUK Really disappointed with yet more over size packaging from Kelloggs. 3" cereal bar in 6" wrapper! Why?

[Anne Caister @annecaister]

Morning Sal!

[Anne Caister @annecaister]

@BritishBakeOff totally unfair, wasn't Ian's fault...who took it out of the fridge!

[Anne Caister @annecaister]

@AvisUK on road trip in California. Need to contact SanFran office but can't get any answer. Can't find email add. on line...any ideas?

[Anne Caister @annecaister]

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[Anne Caister @annecaister]

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