brand builder, socially-responsible marketer, business developer. believer in the potential of human agency to positively impact our planet and its people.
@onepeloton@onepeloton also, it’s extremely short sighted on the part of the company because I will be cancelling my order and discouraging others, unless you can rectify the situation.
incredibly disappointed in @onepeloton. my bike was supposed to be delivered today. I got no communication except an automated call scheduling delivery for 12/31, 2+ months later than they confirmed upon order. then called and was put on hold for over an hour. Terrible experience
@onepeloton@onepeloton extenuating circumstances can be understood. But your company has zero communication about what was happening and why, up until the actual delivery date. And the automated phone call I got from XPO Delivery has no information. That’s simply unacceptable.