Anthony Batchelor

[Anthony Batchelor @anthony_btch]

@newlookAiServe So basically whichever web service you use to autofill address details is incorrect/out of date and my address (of 13 years) didn’t populate in the list for Apple Pay or in the manual search, causing the fail and looping issue. Please pass that onto your dev team.

[Anthony Batchelor @anthony_btch]

Hey @newlook just to let you know on desktop and mobile your checkout Apple Pay doesn’t work, and the checkout is also stuck in a redirect loop! Impossible to buy anything! Tried several times on different devices.

[Anthony Batchelor @anthony_btch]

@MattP1Tommy Why so many boos for Lando?

[Anthony Batchelor @anthony_btch]

@sainsburys Thanks, it seems to have now gone through with 1 min to spare!

[Anthony Batchelor @anthony_btch]

@sainsburys click and collect system checking out our slot for tomorrow seems to be hanging on the last screen, sounds like others having same issue. What is the current status of your system?

[Anthony Batchelor @anthony_btch]

@blueskymiles 🫣

[Anthony Batchelor @anthony_btch]

@nationaltrust To add insult to this, she has bumped into her next door neighbours in the gardens and your team waved them through and didn’t even scan their cards!!

[Anthony Batchelor @anthony_btch]

Hi @nationaltrust can you help plz… my family are visiting Sheffield Park Gardens, my mother-in-law has been made to pay, her in-date card was confiscated in a rather humiliating way by a lady called Sue on your team. Her husband died 9 months ago, she updated her account.

[Anthony Batchelor @anthony_btch]

@nationaltrust Thanks for replying, my family are still currently visiting and will certainly follow up. Ideally we need immediate action from @sheffieldparkNT to get her card back!! Just terrible that they have treated a dedicated member this way. #NationalTrust #SheffieldPark #CustomerService

[Anthony Batchelor @anthony_btch]

@sheffieldparkNT please could you comment, this is completely unacceptable behaviour towards dedicated members no matter what the situation.

[Anthony Batchelor @anthony_btch]

@SpaceX Could this symbol on the OLM be a Goat!?@MarcusHouse @Erdayastronaut what do you think!!? #Greatestofalltime

[Anthony Batchelor @anthony_btch]

@azalofficial tried to choose seats for this evenings flight, tried to pay and your App crashed! I now cannot checkin as it says ‘Not allowed because of unpaid seat, please try in 20 mins’… it is now 1 hour later and I cannot check in or pay for seats! Please help.

[Anthony Batchelor @anthony_btch]

@santanderukhelp @sainsburys @santanderukhelp the pending amount hasn't been debited fully by Sainsbury's They have said “ we would recommend contacting your card provider about this” so I assume this issue is with @santanderuk ??

[Anthony Batchelor @anthony_btch]

@santanderukhelp @sainsburys please see above note from @santanderukhelp I have sent you all the info via DM please can you reply?

[Anthony Batchelor @anthony_btch]

@santanderukhelp We already did this, your team advised us that it was the vendors issue, but based on this thread I don’t think that is clear at all.

[Anthony Batchelor @anthony_btch]

@santanderukhelp Thanks for the clarification, who is able to check this for us? As we are now requiring these funds and through no fault of our own we do not have them!

[Anthony Batchelor @anthony_btch]

@santanderukhelp Thanks, we already did this and your rep told us we need to take it up with @sainsburys hence I am now talking to both of you in this thread!! Who’s issue is it? The funds weee blocked on 12th April, so should be released by now surely?!

[Anthony Batchelor @anthony_btch]

@santanderukhelp Yes this is our weekly food shopping, we order on their app and then go to collect. But we have been charged twice, one of the transactions is still pending after 7 days and is incorrectly holding our funds. The retailer has claimed that our bank needs to resolve, and vice versa

[Anthony Batchelor @anthony_btch]

@sainsburys @santanderukhelp are you able to confirm to @sainsburys once again that they need to resolve as your rep told us it is the vendors responsibility? I fear I will be stuck in an endless loop here otherwise!!