Anthony Somerset

Experienced IT Engineer & Manager, Gadget Guy, Apple Fan, Follower of Jesus, Husband of Marie, and Dad to Ronnie & Rosie. Azure Certified

[Anthony Somerset @anthonysomerset]

i see @YodelOnline is still a crappy service - dropoff point wouldn't accept package as "too big" no size limitations specified on site and now can't reach any human to fix the issue #fail #yodelsucks

[Anthony Somerset @anthonysomerset]

@Tesco done - thanks

[Anthony Somerset @anthonysomerset]

hey @walkers_crisps i have a funny little issue for you - just bought a box of your meaty 20 pack from @Tesco online delivery - shocked to find no prawn cocktail flavour bags inside but a double dose of 10x smokey bacon instead, the kids are happy but dad isn't, how do we fix it?

[Anthony Somerset @anthonysomerset]

hey @Vodacom / @Vodacom111 your call center menu is not working, keeps repeating the options when i attempt to go through to cancel my contract - please help

[Anthony Somerset @anthonysomerset]

@sarstax I'm frustrated - had to wait 4 weeks for an appointment, told the call center folks make a note to call my UK number, they still only made 1 attempt to my SA number and just cancelled the appointment - now callcenter position 900 in queue... #fail

[Anthony Somerset @anthonysomerset]

yo @Vodacom / @Vodacom111 your roaming sucks - am in the UK - can't even recieve a call even with roaming enabled.....

[Anthony Somerset @anthonysomerset]

@Rb__sa you keep saying this but nobody does - whats going to be different now!!!

[Anthony Somerset @anthonysomerset]

so @FNBSA you still haven't fixed my issue 3 months later despite many promises of a response i have not had any - this is a real joke - you are stealing from innocent persons

[Anthony Somerset @anthonysomerset]

so @FNBSA are absolutely incompetent, fraud issue reported at beginning of jan, still not reversed the charges or even responded to my queries internally complete joke of a bank! #fail

[Anthony Somerset @anthonysomerset]

So @FNBSA you have the worst fraud reporting experience ever. Don’t sms me asking if you can call me then tell me to call you when your auto dialler calls. And then don’t answer your phone when I call you. #securityfail #fraud

[Anthony Somerset @anthonysomerset]

hi @TAKEALOT are you trying to extort your customers or something? - paid for an item, said delivery within 5-7 working days - i see its cancelled this morning due to not in stock, went to view same item on your site, showing in stock at a 35% markup from previous? pretty crappy

[Anthony Somerset @anthonysomerset]

Hey @F1Help the f1 tv app sucks. Can’t get it working on any iOS or Apple TV device despite paid subscription and streaming on pc constantly buffering despite a 200mbps fibre connection

[Anthony Somerset @anthonysomerset]

I tried to refuse delivery but your driver said it was not possible as he had already scanned it and marked it delivered

[Anthony Somerset @anthonysomerset]

So @TAKEALOT you still managed to deliver the WRONG product again at the 3rd attempt. Is this sheer incompetence or what

[Anthony Somerset @anthonysomerset]

@TAKEALOT sent - thanks

[Anthony Somerset @anthonysomerset]

hey @TAKEALOT i ordered gin glasses, your guys sent wine glasses, sent a return which was efficient but you guys sent the exact same spec glasses again, doesn't even closely match the picture on the webpage - help!

[Anthony Somerset @anthonysomerset]

@userify what about those that don't use AWS and want to try the product - e.g. Azure or on-prem?

[Anthony Somerset @anthonysomerset]

@MSFT365Status does not appear to be a complete fix - still getting alerts even if the taskbar and start menu short cuts are not being killed after repairing office install