@Meesho_Official@meeshotech Flipkart introduced transperant packaging, really smart move to avoid theft/misplacement in transit.
Hopefully you guys do the same to reduce your claim cost to customers and suppliers.
For reference:
https://t.co/3RetsP6BmE
@Meesho_Official@meesho_support It's not about any single seller. All sellers are facing same issue. Not approving customer return claim, Tickets getting closed without proper answer and Sellers didn't get compensations for RTO rejection shipments. Why seller accept fraud Shipments ?
@Meesho_Official@meesho_support Yet We didn't get any proper reply from your side. So we have to assume that Meesho is not interested to solve sellers isssue and stop working with meesho ?
Since Many Days @Meesho_Official declaim wrong return claim by simply saying customer got wrong return so claim rejected. Sellers want long term business with meesho. But this kind behaviour with meesho is not tolerable Might be Sellers left meesho.
@meesho_support
@meesho_support customers are receiving wrong products instead of our quality products. After shipping, the courier partners are keeping the product for themselves and replacing it with the wrong used product.nd at the time of wrong returns claim we aren't able to get a claim
@meesho_support Very convenient for you guys to apologise and whereas we suppliers face huge losses,I want a call from a senior executive who understands the issue and resolve the problem.
The support team we talk to are some intern who answers the questions like a robot.
Please get in touch
This in turn results in lower orders on panel and bad reviews by customers, it has been more than 3 years and suppliers are still facing this problem, how can we keep trusting the app and how are the customers supposed to buy your products and not from Flipkart or Amazon?
@meeshotech@Meesho_Official Ridiculous how you guys ask for faster delivery feedbacks when your courier partners aren't picking up orders before 5-6 days.
And Customer support keeps on responding like and infant who knows nothing.
@meesho_support New update in catalogue upload (single upload)
You guys made it more difficult
Earlier we required to fill the details of the product variants only once except the colour and blouse details but rn we have to fill all detail many times,Now the uploads take 10x time