Wth @flyspicejet - you're looting customers-asking them to pay extra and carry their check-in luggage as cabin luggage by shutting check-in counters more than hour before the flight departure?! When the boarding continues well after the flight departure time?!
@FabHotels@Agoda This is outrageous! My Mumbai hotel shut down 10 DAYS before check-in, and neither of you has provided an alternative or next steps. Zero accountability and horrible service! Fix this NOW.
@FabHotels@agoda@FabHotels you guys say one thing when we call the customer care and on email otherwise.
I spoke to your agent in the morning and he confirmed my booking, and you have also sent me an email stating the same.
Now I get an email from Agoda saying that @FabHotels cannot accommodate
@FabHotels@agoda Thank you, yes I have received the email. But can you please enquire as to why this miscommunication happened from your end?? I can also share the details of the guy who called me.
@agoda@agoda I did speak to one of your agents Kiso and she told me they need a confirmation from @FabHotels .
But they are not responding to any calls. I randomly got a call from them telling me that the hotel has shut down. So irresponsible especially after Booking 3 months prior