Alan Nicolle

[Alan Nicolle @apnicolle]

@BigMotoringWrld Hello, i bought a car from you at the weekend and since then have been unable to get hold of anyone to cancel the RAC warranty. I spoke to a Big Assist colleague yesterday who said someone would call me back, but nothing yet. Thanks, Alan Nicolle

[Alan Nicolle @apnicolle]

@UKEnterprise @NissanUK well my rental car from enterprise has broken down with an electrical system fault, which is ironic as it is a rental to cover my Nissan which has broken down with an electrical system fault. Oh and it seems Enterprise are shut on a Sunday !!! Shocking

[Alan Nicolle @apnicolle]

@NissanUK Thank you

[Alan Nicolle @apnicolle]

@NissanUK so how can it be in any way acceptable that 6 days after my 2023 X trail broke down Nissan have still not provided me with a courtesy car or an update as to the status of my car !! Not impressed and constantly being fobbed off on the telephone.

[Alan Nicolle @apnicolle]

@NissanUK Not sure what happened to my last message, but it’s still been 6 days since my 2023 x Trail broke down and I have yet to receive a courtesy car from Nissan customer services or an update as to what’s happening with my car despite ringing multiple times every day.

[Alan Nicolle @apnicolle]

@TrooliFibre I’m awaiting a response from them, only been 17 hours waiting so far….

[Alan Nicolle @apnicolle]

@TrooliFibre hello, our service has dropped off to under 20Mb download but upload is still a few hundred. A reboot hasn’t sorted anything and nothing on the service status ?

[Alan Nicolle @apnicolle]

@SussexTW @JacquiRushtn @BBCSussex @seahavenfm @SussexIncidents They haven’t been working since 7am YESTERDAY!

There’s loads of temporary lights around , how hard is it to get some set up…

[Alan Nicolle @apnicolle]

#londonhorseshow So, someone thinks it’s acceptable to steal a box of horse treats and a program from an empty seat…. Not the normal horse show experience

[Alan Nicolle @apnicolle]

#londonhorseshow another great family outing !

[Alan Nicolle @apnicolle]

@HiveHelper Hello, I have just done

[Alan Nicolle @apnicolle]

@HiveHelper Shockingly bad customer service from your online chat team. Unwilling to escalate a major issue and unable to understand the hub issue either ! Not acceptable

[Alan Nicolle @apnicolle]

Oh and that’s after enduring a wait time of nearly an hour ! And then another hour on a very stunted and useless ‘support’ chat….

[Alan Nicolle @apnicolle]

@motorpoint Well we were supposed to collect our new car today and after driving for over an hour we’ve arrived and have now found out that it’s not here ! No one knows what’s going on…

[Alan Nicolle @apnicolle]

@LloydsBank Just completed our remortgage, 15 minutes after we started the online process. That’s the way things should work, well done @LloydsBank

[Alan Nicolle @apnicolle]

@readly Hello, I’ve just received a refund for my most recent subscription payment. Any idea why ?

[Alan Nicolle @apnicolle]

@avroenergy Hello. It’s now been 28 days since my final bill from Avro and despite repeated emails I have still not received my credit balance refund. OFGEM state that this should happen within 10 days of receipt of the final bill…

[Alan Nicolle @apnicolle]

@THORPEPARK Hello. We have some tickets prebooked ages ago for this weekend. We sent an email a couple of weeks ago regarding rebooking but have only had a ‘we’re busy’ response from TP. Are our tickets still valid for this weekend ?

[Alan Nicolle @apnicolle]

@HiveHelper @HiveHomeUK Nice to know you can’t reply in a decent timeframe either....how does @googlenest work again...

[Alan Nicolle @apnicolle]

@HiveHelper Question; when is next day delivery not next day delivery ? Answer; when you order a plug from Hive and pay for next day delivery !!! My order didn’t arrive today so a chat with support tells me that the cut off is midday and I ordered at 2pm. Nowhere does it say this

[Alan Nicolle @apnicolle]

@HiveHelper Question; when is next day delivery not next day delivery ? Answer; when you order a plug from Hive and pay for next day delivery !!! My order didn’t arrive today so a chat with support tells me that the cut off is midday and I ordered at 2pm. Nowhere does it say this