Richard Rosales

APS Public Affairs SE AZ Bisbee, Casa Grande, Coolidge, Douglas, Eloy, Florence, Globe, Hayden, Kearny, Miami, San Manuel, Superior, Tombstone, Winkelman 🐻⬇️

[APS @apsFYI]

Arizona summers don't leave room for guesswork.

That's why our pledge is simple: we won't connect new large energy users faster than the grid can reliably support them.

Your family's reliability comes first. Always.

[APS @apsFYI]

Ever wonder where the money from your energy bill goes? 💡 Every dollar helps support the reliable service you count on—from producing and delivering energy to maintaining and improving the grid. Watch to see how it all adds up.

[Richard Rosales @APS_Rich]

A great day in San Manuel for the @apsFYI Customer Open House. APS customers are speaking with associates to discuss their bill & sign up for the energy support program. We will be here at the San Manuel Community Center until 2PM. Thanks to CAHRA for their partnership.

[APS @apsFYI]

Equipment and materials are more expensive - here's what we're doing about it.

[Richard Rosales @APS_Rich]

The cost to purchase classroom supplies is often shared among teachers & families of students As long-time champions of education in AZ, @apsFYI Supply My Class program is one more way we can support educators so they can focus on what’s most important, preparing Arizona’s future

[Richard Rosales @APS_Rich]

Most @apsFYI customers affected by the outage in @CityofEloy are back on. Field personnel will repair poles damaged by storm. Thanks for patience as they work to safely & quickly restore power.

[Richard Rosales @APS_Rich]

Power outage in @CityofEloy for ~1460 @apsFYI customers from 13th St. - Shay Rd. & I10 - Citrus Heights Rd. Field personnel isolating storm damage to restore customers. Multiple power poles damaged by intense storm. Latest updates on APS outage map https://t.co/x5y46AvMDF

[Richard Rosales @APS_Rich]

Power outage in @CityofEloy for ~1460 @apsFYI customers from 13th St. - Shay Rd. & I10 - Citrus Heights Rd. Field personnel isolating storm damage to restore customers. Multiple power poles damaged by intense storm. Latest updates on APS outage map https://t.co/x5y46AvMDF

[APS @apsFYI]

APS CEO Reaffirms Customer Protections in Pledge for Responsible Energy Growth

Arizona Public Service (APS) President and CEO Ted Geisler outlined APS’s Pledge for Responsible Energy Growth this week as part of broader remarks shared with Arizona community leaders gathered for the 2026 League of Arizona Cities & Towns Conference. The pledge reaffirms APS’s longstanding principles for protecting customers while serving new companies and industries investing in Arizona.

“Growth should pay for growth. It's that simple. When a data center or manufacturer comes to Arizona, they pay the cost of the infrastructure needed to serve them, and those investments help to cover shared grid costs that existing customers would otherwise carry,” said Ted Geisler. “Done right, new growth doesn't threaten affordability for Arizona families and businesses. It helps protect it.”

The APS Pledge for Responsible Energy Growth is grounded in three foundational principles:

Safeguarding Reliability: APS will not connect new extra-large customers to the grid faster than it can reliably support. Every extra-large customer agreement is designed with built-in safeguards to protect other customers, including operational and contractual protections that support sufficient, reliable operation and help APS to manage the energy grid during periods of peak demand.

Protecting Customer Rates: New extra-large energy users will pay the costs associated with serving their energy needs and growth, including investments and upgrades in generation, transmission, distribution and the grid. Those costs and financial risks will not be shifted to residential and business customers. Furthermore, as extra-large customers fund upgrades needed to serve their growth, their investments will also help to cover shared infrastructure costs that otherwise would be paid by existing customers.

Preserving Capacity: Before committing to serve new extra-large customers, APS will preserve enough capacity to meet the needs of Arizona’s current and future homes, small and larger businesses, schools, hospitals, and communities. Connecting and serving residential and business customers will remain our company’s top priority.

“These three principles aren't aspirations. They're standards we build into our agreements with extra-large customers,” Geisler continued. “Arizonans should be able to welcome the jobs, investment and opportunity coming to our state with confidence that their energy needs come first and their rates are protected. That's our pledge.”

Get more information at https://t.co/lt6FfcVVlv

[Richard Rosales @APS_Rich]

Vehicle into power pole was cause of outage in @city_globe damage isolated and most @apsFYI customers are back on. Field personnel continue to work on repairing damage.

[Richard Rosales @APS_Rich]

Power outage in @city_globe for ~1340 @apsFYI customers from Waliman Rd to Pinal Mountain & Kellner Canyon Rd to Old San Carlos Rd. Field personnel out to determine cause. Latest updates on APS outage map. https://t.co/x5y46AvMDF

[Richard Rosales @APS_Rich]

Power outage in @city_globe for ~1340 @apsFYI customers from Waliman Rd to Pinal Mountain & Kellner Canyon Rd to Old San Carlos Rd. Field personnel out to determine cause. Latest updates on APS outage map. https://t.co/x5y46AvMDF

[APS @apsFYI]

This power line came down with enough force to cut a street sign in half — a striking reminder of why it's important to treat every downed power line with caution.

Even if a line isn’t sparking, making noise or appears to be inactive, always assume it is energized.

If you see a downed power line:

⚠️Stay at least 100 feet away and keep others away.
📞 Call 911 first, then call APS at [phone] in metro Phoenix or [phone] in other areas.
🚫 Never touch, move or drive over a downed power line.

Your safety comes first. Give damaged electrical equipment and our crews plenty of space to work.

[Richard Rosales @APS_Rich]

Severe weather knocks down transmissions lines near Gila Bend. @apsFYI customers in Ajo will experience an extended outage, ETR is 6am. Cooling shelter open at Curley Gym & ice available at Olsen’s IGA. Please share @ajofire @PimaSheriff

[Richard Rosales @APS_Rich]

Will post updates as soon as we have more information to share. Large storm cell in Gila Bend caused ~2400 @apsFYI customers to lose power in Ajo, Why & Gila Bend.

[Ajo Fire Department @ajofire]

@apsFYI is experiencing a power outage that is affecting the communities of Ajo and Why. You can track the updates via their website or this Facebook page, as we will try to update it as we can. @APS_Rich

[Richard Rosales @APS_Rich]

Power outage in Ajo & Gila Bend areas. Large storm cell heading through. Field personnel dispatched to determine cause. ~2400 @apsFYI customers. Latest updates on APS outage map https://t.co/x5y46AvMDF

[APS @apsFYI]

After several days of severe storms, we’re grateful to our customers for their patience and our employees for their work behind the scenes as we restored power.

Strong storms Sunday and Monday night damaged more than 100 poles across central and southwest Arizona. At the height of Sunday night’s storms, approximately 23,000 customers were without power. All customers impacted by the storm have service as of Wednesday. Teams worked around the clock to restore service safely and as quickly as possible.

We know outages can disrupt your day and create added challenges, especially during the heat. Thank you for your understanding as our teams worked to get the lights back on. 💛

[APS @apsFYI]

Thank you for your patience and support as APS crews continue storm restoration efforts across our service territory.

Since Sunday night, our teams have been tracking the monsoon, repairing damage, restoring power, distributing ice to impacted customers and answering customer questions. More than 23,000 customers lost power at the height of the storm. By 8:45 p.m. on Monday, August 10, fewer than 1,800 remain without service, and crews continue working through tonight to restore power.

With another round of storms in the forecast, we encourage customers to secure patio furniture, umbrellas, trash cans and other loose outdoor items that could become airborne in strong winds and cause damage or additional outages.

Residential customers impacted by the extended outage may be eligible for reimbursement for up to 40 pounds of bagged ice or 20 pounds of dry ice. Learn more at https://t.co/EeMWAGHqan.

As repairs continue, please stay clear of downed power lines and damaged electrical equipment, and give crews room to work safely. If you see a downed power line, stay away, call 911, and then contact APS.

For the latest restoration updates, outage information, and safety resources, visit the https://t.co/iGyXGFIvRo.

[APS @apsFYI]

Strong winds caused widespread outages for APS customers last night. About 23,000 customers were without power at the peak of the outage and as of 7 a.m., less than 7,000 customers are without power.

We understand how important it is to have your electricity back on, especially when it’s hot. Our crews are working safely and as quickly as possible to restore your power, while our customer service teams are here to support you along the way.

For the latest restoration times, ice reimbursement info and safety tips, visit https://t.co/iGyXGFIvRo.

If you see a downed power line, stay far away and keep others away too. Call 911, then call APS at 602-371-7171 (metro Phoenix) or 800-253-9405 (other areas).

[Richard Rosales @APS_Rich]

Storm related power outage in Miami for ~920 @apsFYI customers from US60 To Milton Avenue & Latham Boulevard To Russell Road. Field personnel dispatched to find cause & restore power.
Latest updates on APS outage map
https://t.co/x5y46AvMDF

[Richard Rosales @APS_Rich]

Wow @apsFYI broke a new peak demand record at 9164 MW https://t.co/rJnfOaSYFK

[Richard Rosales @APS_Rich]

@ThatEricAlper 98 K UUUU PD with @DavePrattLive