Andrew

[Andrew @apsweetman]

@EdinburghTrams

Hi Team, does the first Tram from town currently reach the airport at 6:15 in the morning or are there earlier ones?

[Andrew @apsweetman]

@AsdaServiceTeam - missing a refund payment from 10 days ago? Can you help?

[Andrew @apsweetman]

@AsdaServiceTeam Hi Team - your driver promised we’d be refunded items which were returned during your IT issues. Still waiting for £40 over a week later. Needing it resolved as think they’ve forgotten.

[Andrew @apsweetman]

@AsdaServiceTeam - Hi Team, your delivery drivers scanner wasn’t working and he only refunded some of the items you took back. How do you resolve this?

[Andrew @apsweetman]

@dobbies Not to cast doubt on your link, however your main website for soft play doesn’t mention it -> https://t.co/dzdYIY4pYC Why would we click through to booking a specific location if it clearly says 30% walk-ins on the main page. Certainly irritated us a lot.

[Andrew @apsweetman]

@dobbies - My wife & 1yr old just tried to use the soft play at Lasswade. They were informed that all visits must be prebooked & were refused entry only 2 other kids there & no capacity issue.

They’ve visited other Dobbies with no issues & your website says 30% on the door.

[Andrew @apsweetman]

@dhlexpressuk - Hi Team, my work has kindly organised a collection for a parcel. They’ve missed out the ‘B’ in house number. Sending full info by DM.

[Andrew @apsweetman]

@marksandspencer Thank you Donna - my wife has sent details by DM.

[Andrew @apsweetman]

@marksandspencer - Hi Team, my wife spoke with one of your colleagues about a short delivery where 2/3 of the items weren’t in the package when it arrived. We were advised we would receive a call back this morning at 10am with news - which hasn’t happened.Please advise next steps

[Andrew @apsweetman]

@EvansCycles Thank you Jacob. Details sent by a DM.

[Andrew @apsweetman]

@EvansCycles - Hi Team, just unpacked my sons new bike and the paintwork is already chipped. See photos - how do we get a bike in mint condition

[Andrew @apsweetman]

@Tesco Thank you Lily. Sent those by DM

[Andrew @apsweetman]

@Tesco Hi Team, I converted 6p too much into Tesco delivery saver vouchers and it won’t let me apply. Can someone help me apply it as can’t reverse the vouchers myself into Clubcard points and retry. Happy to say bye to 6p too if easier.

[Andrew @apsweetman]

@IcelandFoods Thanks Siobhan. DM sent.

[Andrew @apsweetman]

@IcelandFoods - Hi Team, just got a delivery of yogurts and they’ve all burst open. Can you replace them please?

[Andrew @apsweetman]

@ArgosHelpers Thanks Mandy, all details on a DM.

[Andrew @apsweetman]

@ArgosHelpers - Hi Team, just unpacked a flat pack you’ve delivered and the items are damaged. Please can you arrange for a replacement?

[Andrew @apsweetman]

@Tesco Hi Lee, DM sent.

[Andrew @apsweetman]

@Tesco - Good evening, we bought some treat biscuits to give as a gift over the Easter Weekend. They’ve come badly smashed when delivered. Can you refund so I can try and sort something else in the morning from my local corner shop?