Aradhya Asthana

[Aradhya Asthana @aradhya1402]

@careinsuranceIN My status still shows pending, i have sent everything, are you going to do something?

[Aradhya Asthana @aradhya1402]

@careinsuranceIN care to reply on the multiple mails I sent to you? Or you fool all other people by not helping them with insurance? Kindly look into my case and I am accepting a response asap.

[Aradhya Asthana @aradhya1402]

@careinsuranceIN It’s been 15 days. Wake up and reply

[Aradhya Asthana @aradhya1402]

@careinsuranceIN I absolutely don’t understand what you people need. I have sent all the documents twice and still I am receiving stupid reminders of sending those same ones. How careless could one be and how can you trouble someone this way?

[Aradhya Asthana @aradhya1402]

@careinsuranceIN Time and again I am being asked to send the same documents. I have been sending them as well and to my shock I got a reminder again. I want you to take this very seriously now. I am not giving up on my insurance that easy.

[Aradhya Asthana @aradhya1402]

@careinsuranceIN sent you all required documents but haven’t gotten any reply yet. Care to speed up the process a bit ? It’s been 4 months since my trip and I am still fighting for this. Get your employees to work on my issue please.

[Aradhya Asthana @aradhya1402]

@bumble Replied

[Aradhya Asthana @aradhya1402]

@bumble Someone has a fake profile of mine operating in Mumbai. There’s no option of reporting it without finding the profile. How should I report this? Kindly get this removed asap.

[Aradhya Asthana @aradhya1402]

@careinsuranceIN I dropped you a mail several days back. Please respond and initiate the process of compensation

[Aradhya Asthana @aradhya1402]

Now they can’t even find our booking through PNR through mail or anything. They are sooooooo bad! So so baddd!!

[Aradhya Asthana @aradhya1402]

@MAS I have tried everything now. That customer care link, your customer care number, long mails, everything. You haven’t been able to do shit. Your representatives suck. I called and after sometime my call was just cut. Unlike you,I actually work.

[Aradhya Asthana @aradhya1402]

I have a hectic job which a terrible airline like yours will never understand. I still did every fucking thing I could do to find my bag. The loss is immense and I will make sure you pay for your terrible service. I hope the word spreads and you just stop your services.

[Aradhya Asthana @aradhya1402]

@PUNEETK80911489 @MAS @DelhiAirport They lost my bag and it’s been 20 days. Please let me know if they are able to help you. I haven’t faced so much trouble ever. I wrote long mails and tweets and messages, nothing they have done. There should be a petition to get these banned or pay for it

[Aradhya Asthana @aradhya1402]

@han_nit @MAS They suck. They are of no help. I wonder why are they not banned yet

[Aradhya Asthana @aradhya1402]

@MAS Okay then please tell me the process for compensation for delayed baggage, mental stress and trouble caused. I have travel insurance and shall initiate the process.

[Aradhya Asthana @aradhya1402]

Also @airindiain you can read in this email what your employees did. Rahul R is the name which I vividly remember of one of the managers who did nothing but insisted on calling the @MAS to fix a stupid name error 8-10 employees were just chilling at the counter.

[Aradhya Asthana @aradhya1402]

@MAS And yet you immediately reply here. And not to my mails! Wow!

[Aradhya Asthana @aradhya1402]

They are doing the check-in for passengers and they didn’t have any contact of Malaysian Airlines representative? How strange is that! Also Mrs. Usha at Baggage Services hasn’t gotten back at all. Get your staff working I would suggest.

[Aradhya Asthana @aradhya1402]

No reply from @MAS on this email yet. Also don’t book these airlines at all as they have no representative in India. They don’t pick up calls. They are very slow and inefficient as you can already see.

[Aradhya Asthana @aradhya1402]

Are they lying here? Why are they claiming that it’s found and will be sent but they are not sending it.