My woman ordered food one evening and it arrived cold. She wasn’t even angry. She just said “It’s okay.”
That “it’s okay” stayed with me.
The next day I called the restaurant pretending I wanted to invest in their delivery operations. One conversation became three meetings. Three meetings became paperwork. Anyway, I now own 30% of the restaurant. First thing I changed was dispatch. No food leaves the kitchen until the rider is downstairs, every delivery bag is heated and her address is marked internally as “priority.”
She ordered again last week and said “Oh, they’ve improved.” I said “Yeah, maybe they listened to customer feedback.” There are some things your woman doesn’t need to know. Always move in silence 🤝
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I'm sorry we never got a chance to meet, but getting this note from Dolly really had a an impact on me. She definitely didn't have to take the time to do it. Even for a kid who mostly listened to rap music, she was an icon. A superstar in every sense. Rest easy Dolly. And thank you for the kind words.