Cat D'Arcy

[Cat D'Arcy @arcy_cat]

@BearHandsCC @easyJet Love @Easyjet. Been a plus card holder for years. But this has been shockingly badly managed. Vouchers when I requested a discount. Moved flights and only a premium rate number to rebook (which after 3 weeks calls on hold took off before I could change it). No responses. Not on!

[Cat D'Arcy @arcy_cat]

@easyJet
Again? Seriously?! You cancel my flight with 24 hours notice, offer a free change but ask me to change more than 14 days out) so when I try and change I get charged the £32 change fee. That's the 3rd time you've stiffed me on cancelled flights. Please sort this out!