arindam basu

useless for the most part ...

[arindam basu @arindamtyler]

@FPL_Rudi @F1FantasyTips Same question :)

[arindam basu @arindamtyler]

@F1FantasyTips What chip have you activated?

[arindam basu @arindamtyler]

@FabienLefevre15 @F1FantasyTips Yeah - what do you reckon? Good weekend for a 3x? Or should we wait to see how the weather is looking?

[arindam basu @arindamtyler]

@volkswagenindia Sorry #Volkswagen - you guys are selling a melon, my new taigun has already been to the service Center once in the first week and is now going again. You haven’t fixed your AC issues and are defrauding customers.

[arindam basu @arindamtyler]

@WonderEarthling @volkswagenindia @volkswagenindia - my new car spent two days at the service Center and there is still no resolution. Your website has no escalation matrix - you guys are selling melons to people and not taking ownership #taigun

[arindam basu @arindamtyler]

@volkswagenindia - my new #taigun has a major AC tripping issue. It keeps cutting off - I've spoken to my dealer (Automark Delhi) - they are asking to have the car sent back for assessment. This is a two day old car - how terrible is your QA/QC? Very disappointing experience.

[arindam basu @arindamtyler]

@WonderEarthling Agreed - it’s appalling that a new car is full of so many problems, terrible @volkswagenindia

[arindam basu @arindamtyler]

@SrimuruganV @Epiphone Woah!!! Nice …

[arindam basu @arindamtyler]

@MyntraSupport Sorry but that’s a blatant lie. The ticket I raised remains unanswered for 24h and then your system automatically closes it as resolved. This has been going on for weeks. IN21071418065697700537 @_Amar_N

[arindam basu @arindamtyler]

@MyntraSupport I got delivered wrong items and now the service request has been closed saying that the return did not meet quality check!!! How does this even work? Nobody even picked up the wrong items. IN21071319402953936308

[arindam basu @arindamtyler]

@myntra @_Amar_N - there has to be a better way to treat your customers. Weeks of following up with @myntra, @MyntraSupport, case managers and customer care has led to nothing but false stories of how an error that Myntra made will be resolved. This is pitiful at best.

[arindam basu @arindamtyler]

@myntra Another day - same outcome. Just got this text “Pickup Failed: We were unable to pick up your MANGO Shirts on 24 July. - Team Myntra.” When no one came - like I said, Myntra is a house of lies.

[arindam basu @arindamtyler]

@myntra Please stop using template assurances and peddling false stories of how someone will reach out. No one does - this is the worst customer support I have ever dealt with. @MyntraSupport - stop cheating your customers.

[arindam basu @arindamtyler]

@myntra You are NOT - you have just been lying to me. I don’t understand why my money is not being refunded - you can pick up the wrong item whenever you want. Stop giving me this nonsense about ‘we understand’ because you clearly don’t.

[arindam basu @arindamtyler]

@myntra I spoke to the pick up agent today and he said that he has been told by the Myntra office in phase 2 Okhla to not pick up anything. Basically your case managers have been lying to me for two weeks. I am done with this crap - filing a complaint with the police. You are crooks.

[arindam basu @arindamtyler]

@myntra Come on guys - this bot like response is getting to be a sad joke now. There is no action from your team for 3 weeks.

[arindam basu @arindamtyler]

@MyntraSupport Another day - same story. Call from case manager saying issue will be resolved. Message in the morning that pick up will be done today and another message in an hour that pick up failed when nobody came or called. Myntra has to be the biggest farce on this planet. @myntra

[arindam basu @arindamtyler]

@MyntraSupport Still not resolution here. Bunch of calls from case managers and promises of this being sorted. NO REFUND and just lies from your delivery staff that they couldn't pick up. I understand the weather is bad and they can't come - but don't put that back on the customer. #myntrafail

[arindam basu @arindamtyler]

@MyntraSupport There is still no help here. Everyday the status is updated to "pickup between 8am and 12pm" and either the delivery guy has no information that he has to pick up the wrong item or nobody shows up. This has to be the single worst shopping experience of my life.

[arindam basu @arindamtyler]

@MyntraSupport Sorry - but you've delivered the wrong items to me. The first thing you should do is refund my money. You can collect the wrong items whenever you want. Why is my refund being held up - this is nothing but cheating your customers.

[arindam basu @arindamtyler]

@MyntraSupport Thanks but this didn't work at all. The pick up agent came today and he again insisted that he can only pick up the original item - I explained to him that I got something else instead. He refused to pick up and rejected. Such a frustrating experience. IN21071418065697700537