Here you go 👇
#JusticeForAlbertOjwang
Omera on this issue ya Albert, I'll climb Mt. Everest!
I'll Dig. And Dig. And DIG!
That sikua streets with placards was just me keeping safe. I'm useless to you dead
But my pertinence in this liberation cannot be ignored
I come thu!
(Ojwang's Father): I am broken. I have worked in a quarry for twenty years just for him (Albert) to get a degree and support me in my old age. What did he do to be killed like that? I wish I could meet that boss, because I want him to kill me too.
#JusticeForAlbertOjwang
After The UK Visa Application Center in Westlands, Nairobi gave their word that a Senior Representative will address the issues and assure Kenyans of Better treatment, (refer to my previous posts) this is the bullshit they’ve come up with 😳, and since I have time, we will unpack their statement one by one
Unprecedented demand = We’re overwhelmed, but we won’t take accountability.
They’re using “unprecedented demand” as a blanket excuse to deflect from poor planning, poor facilities, and poor treatment. Demand doesn’t excuse people standing in the heat, being misinformed, or forced into paying for VIP services to receive basic dignity.
Creating a more comfortable customer journey= Corporate gaslighting.
They want to sound like they’re solving the issue without actually acknowledging what the issue is,exploitation and systemic disregard. There’s no apology. No mention of how people are being mistreated. No recognition of the premium service coercion.
Expanding our waiting area= A vague promise, no timeline.
What does “expanding” even mean? Are you building shade? Chairs? Indoor space?
Where? When? How soon? Zero transparency.
Blaming customers for traffic issues = Deflection
Instead of taking responsibility for poor logistics and lack of infrastructure (like no parking), they’re pointing fingers at applicants. A classic trick: blame the victim to distract from your own failures.
Visit no earlier than 15 mins before your appointment” = Shifting burden to applicants.
This instruction would almost make sense… if your system worked efficiently. But when people show up at their allotted time and still face long waits, poor directions, or last-minute changes, this rule just becomes another way to dismiss complaints.
Only customers allowed inside= Security theater.
This policy is routinely used to keep families, elderly people, or those needing assistance outside in the heat. They say it’s for security, but it’s really about control and minimizing service obligations.
Courier return service= Another upsell.
They’re pushing paid alternatives (like courier return) instead of just fixing the issues at the centre. More money for basic respect.
@VFSGlobal , you either do what you are supposed to do or leave this country. Treating Kenyans with respect is not something we will beg for