@DhanCares Hello
i request a last withdrawal at 22 oct and the withdrawal amount recevied on 23 oct in my bank account but from last 2 days app still showing withdrawal in progress.
I request u to fix this glitch ASAP i want to withdraw a amount
u guys r not taking seriously
@DhanCares@DhanHQ@NSEIndia I got a mail from dhan yesterday only. However, there is no reply back and again i have been calling customer care since morning but again not able to connect!
@DhanCares what the shit is happening plzz dhan close the platform the app is not working if glitches in app plzz close the platform dont open for traders it is risky
@DhanCares This is a reply a got from dhan care mail this is not my answer and there is no any mention about refund
I request you to refund my amount and fix the glitch as soon as possible
@DhanCares Agar koi glitch ho toh app shutdown kar dena chahiye before market open aur pre notice de deni chahiye toh we can understand aese glitch me enter karke hum loss face kare aur vahi loss ka refund Dena it's difficult for both of us dhan
@DhanCares Jab bhi market trending hoti hai tabh hi ye glitch face karna padhta hai
Hum yaha trending market mein profits earn karne ke liye aaye hain aur yaha tumhara glitch face kare harr profit making trend me aese chalta raha toh profit kab kare
@DhanCares This is actually happened I placed the order nifty 19300ce buy at 9:47am at 91 price but order is not placed nd not showing any open position but at 9:59 order was placed automatically nd not exiting the order nd the order exited automatically at 10:05
How once again?
I recieved a call at 4pm from dhan customer care they told we will try to give 50% of refund from your loss or we will give total brokerage of yesterday trade they are talking like shit they are not refunding full amount of loss
@DhanCares @SEBI_India @NSEIndia Yesterday i faced a 6990rs loss bcoz of dhan glitch at 3pm I place a order at 3:02 pm and it shown the order is rejected but after 3min at 3:05 the order is placed automatically nd exit order is not placing the order exited automatically at 3:09pm
I lossed my 6990rs from this dhan glitch yesterday at 3:05pm I take a order at 3:02pm but it shown order is rejected but after 3min at 3:05pm the order is placed automatically and it shown huge loss I'm trying to exit the order but it is not placed and exit order placed at 3:09pm
3) I would request all who faced the issue to please attach all your trades proofs in this tweet and make people aware of what has happened with us, because this they have to take it seriously. add hashtag #bandhanapp
@DhanCares From this glitches I lossed 6000rs so I request you to solve this glitch
Is there any possibility or conditions to refund my glitch loss amount?
@DhanCares Hello
I am Arjun
After I update this latest version of this app today I got glitch after I take a trade at 15:02pm the order is placed after 3 minutes at 15:05 and It showed 6000rs loss and I exit the order at 15:07 but exit order is placed after 2 minutes at 15:09pm