Paul McKenna

London, hospitality consultant. Celtic fc.

[Paul McKenna @armaghpmckenna]

@EalingCouncil still not collected over a week later…

[Paul McKenna @armaghpmckenna]

@EalingCouncil fyi still hasn’t been collected - Lowfield Road, W3

[Paul McKenna @armaghpmckenna]

@inpaddington would be a really good idea if the lifts worked properly however much like the Elizabeth line itself, they’re not fit for purpose.

[Paul McKenna @armaghpmckenna]

@vivino need support, app only offers automated. Website same. What’s the support email? Really poor.

[Paul McKenna @armaghpmckenna]

@gogodocuk i’ve been waiting on an approved prescription email from a doctor for over 45mins. I can’t get any support from your website and the chemist which carries the medication is closing soon. You did however take my money very efficiently

[Paul McKenna @armaghpmckenna]

@British_Airways why is your online customer experience so profoundly awful? It’s incredible that you have gotten worse instead of better over the years

[Paul McKenna @armaghpmckenna]

@TfL @nationalrailenq @SadiqKhan @RupaHuq another day another delay on the #elizabethline still complete silence from the stakeholders

[Paul McKenna @armaghpmckenna]

@TfL @MayorofLondon @RupaHuq @nationalrailenq Elizabeth line service to acton mainline a disgrace as usual. Who is accountable?

[Paul McKenna @armaghpmckenna]

@TfL @MayorofLondon who is accountable for the Elizabeth line and it’s frankly monumental failure as a dependable transport method in London? It’s inexcusable.

[Paul McKenna @armaghpmckenna]

now we’ve been on the plane for 30minutes and because your staff couldn’t confirm the number of people on the plane apprently, we’ve missed our departure slot and have to wait until 17.05 - this is a 14.30 flight. The lack of communication and general ineptitude is staggering

[Paul McKenna @armaghpmckenna]

@AerLingus hi guys, how have you gone from the irish flag carrier airline that competed in quality with the other national carriers to genuinely one of the worst airlines i’ve ever flown? A real shit show of a company

[Paul McKenna @armaghpmckenna]

@AerLingus @DublinAirport seriously though, come on now lads, are you trying to be this crap or is it just a standard now?

[Paul McKenna @armaghpmckenna]

@MayorofLondon @TfL Are you ever going to address the appalling reliability of the Elizabeth line? All that money and delays and it’s a shambles almost every day.

[Paul McKenna @armaghpmckenna]

@TfL @MayorofLondon and again. Surprise surprise, how pathetic

[Paul McKenna @armaghpmckenna]

@TfL @MayorofLondon the elizabeth line is a disgrace. London should be ashamed of how inefficient it is after £20bl and years of delays, it still has faults EVERY SINGLE DAY

[Paul McKenna @armaghpmckenna]

@UselessControl See Japan, Switzerland and Germany for reference to new (and old) train type things not breaking and operating as they should.

[Paul McKenna @armaghpmckenna]

@UselessControl eh I use it (or attempt to) every day from paddington and despite a level of Hyperbole it’s faulty every day one way or another. New things might break on occasion of course but this frequently after so much time and money is awful.

[Paul McKenna @armaghpmckenna]

@TfL what a joke of an operation, the most expensive in Europe, the least reliable. Trains randomly change destinations, you wait for 10 mins on the next and then it waits 5 mins so it can leave on time….seriously, grow up.

[Paul McKenna @armaghpmckenna]

@British_Airways when i private message i seem to only get a virtual assistant. Can I get some help with a code share flight?