Pune Cyber Police has already removed the lien/restriction and the relevant clearance has been received. Despite this, Kotak Bank’s Ghaziabad/Kazipur Branch continues to maintain the restriction on my account.
If the restriction is still legally required, please provide the competent authority’s written order/reference and the specific legal basis for continuing it. Otherwise, kindly remove the restriction without further delay and confirm the action in writing.
@KotakBankLtd@KotakCares@Cyberdost@Uppolice@ghaziabadpolice
apne mujhe bola ki apne bank ko shak hai pure amount ke liea tabi sara paisa lien kerdia hai me paise nhi nikal sakta kyo ?
Accont number 9090989191
aap PM modi ho desicion lene wale Supreme court ne bhi bol dia hai account block nhi ker sakte
aab mere pas jehar khane ka train ke pathri ke niche aane ki siwa koi rasta nhi dikh rha hai
@KotakBankLtd@KotakCares@udaykotak
@KotakBankLtd@RBI@Cyberdost@MHAIndia
“When Cyber Police says REMOVE THE LIEN, why is Kotak Bank still holding my money?
क्या बैंक के लिए सरकारी Cyber Police का written instruction भी पर्याप्त नहीं है?
4 October 2026 को Hinjewadi Police / Cyber Police ने Kotak Mahindra Bank को official government email से स्पष्ट निर्देश दिया कि मेरे account से ₹39,687 का lien हटाया जाए और Debit Freeze remove किया जाए।
आज 6 October है—लगभग 2 दिन बीत चुके हैं, लेकिन Kotak Bank ने अभी तक मेरा account unblock नहीं किया।
सवाल सीधा है:
1️⃣ जब Cyber Police ने खुद lien हटाने का निर्देश दे दिया, तो Kotak Bank किस आधार पर lien/debit freeze जारी रख रहा है?
2️⃣ क्या Kotak की internal process सरकारी investigating agency के written instruction से ऊपर है?
3️⃣ मेरे पूरे account को debit freeze करके मेरे legitimate business transactions क्यों रोके जा रहे हैं?
मैं एक businessman हूँ और इस account से legitimate business transactions करता हूँ। बिना स्पष्ट कारण पूरे account को रोकना मेरे business और customers दोनों को प्रभावित कर रहा है।
@KotakBankLtd कृपया सार्वजनिक रूप से बताएं—Cyber Police के written instruction के बावजूद account release करने में देरी क्यों हो रही है?
अगर बैंक के पास कोई अलग legal/investigative reason है, तो लिखित में बताइए।
अब सिर्फ “branch जाइए”, “internal team देख रही है” या “wait कीजिए” वाला जवाब स्वीकार नहीं होगा।
I need a written reason and immediate resolution.
#KotakMahindraBank #KotakBank #BankingIssue #AccountFreeze #DebitFreeze #Lien #CyberCrime #CyberPolice #RBI #BankingRights
I have repeatedly approached the bank regarding the removal of the lien/restriction.
The concerned authority has already revoked the freeze.
@KotakBankLtd has itself confirmed the release by email.
Still no resolution at branch level.
This matter now needs intervention from the appropriate grievance authorities.
@RBI@Uppolice@udaykotak
@KotakBankLtd Your email says “Debit Freeze … has been released.”
Your branch says the restriction is still there.
Which one should the customer believe — the bank's official written communication or the branch's verbal response?
Please give me a written answer.
@RBI@Uppolice@udaykotak
A customer should not have to fight with a bank to get an officially revoked restriction removed.
@KotakBankLtd has already confirmed that the Debit Freeze was released pursuant to the Ghaziabad Cyber Crime Police notice.
Yet the branch continues to restrict the account.
Where is customer grievance redressal in such cases?
@RBI
@KotakBankLtd@udaykotak
I am not asking for a favour.
I am asking for implementation of an official release of a Debit Freeze, which your own bank has confirmed to me in writing.
Why is the branch still refusing to remove the restriction?
Please investigate your own branch.
@RBI
@RBI @RBIIndia Please look into this.
@KotakBankLtd has officially informed me that the Debit Freeze on my Current Account has been released following the Cyber Crime Police revocation notice.
However, the branch continues to maintain the restriction.
Please clarify the accountability for such delays.
#RBI #BankingComplaint
I have documentary proof from @KotakBankLtd itself confirming that the Debit Freeze has been released based on the Ghaziabad Cyber Crime Police revocation notice.
Despite this, the branch has not removed the restriction.
How long is a customer expected to keep visiting the bank for implementation of an order that has already been officially communicated?
#Banking #RBI
Dear @KotakBankLtd, please explain this.
Cyber Crime Police → Freeze revoked.
Kotak Bank → Release confirmed in writing.
Branch → Restriction still active.
So who exactly is running the account restriction process?
Customers deserve a clear answer.
@RBI@Uppolice
A business current account cannot remain restricted indefinitely when the concerned authority has already revoked the freeze.
@KotakBankLtd has confirmed to me in writing that the Debit Freeze was released.
Yet the branch continues to maintain the restriction.
This is seriously affecting business operations.
@RBI
@KotakBankLtd If the Cyber Crime Police has officially revoked the freeze and Kotak has itself confirmed the release in writing, the matter should be over.
But your branch is still refusing to remove the restriction.
Who authorised the branch to ignore the official release?
@RBI@Uppolice
@KotakBankLtd Your own official email confirms that the Debit Freeze on my Current Account has been RELEASED pursuant to the Ghaziabad Cyber Crime Police revocation notice.
Then why is your branch still maintaining the lien/restriction?
Who is responsible for this contradiction?
#KotakMahindraBank #RBI #BankingComplaint #CustomerRights
@KotakBankLtd — How can this be justified?
Your own bank has officially emailed me confirming that the DEBIT FREEZE placed on my Current Account has been RELEASED, based on the Revocation Notice issued by Cyber Crime Police Station, Ghaziabad dated 18 July 2026.
Yet, despite your own written confirmation, the Branch Manager/Branch officials are still refusing to remove the lien/restriction from my account.
Let me ask a very simple question:
If the investigating authority has revoked the freeze and Kotak itself has confirmed the release in writing, then under whose authority is the branch continuing to block my account?
This is not just an inconvenience. This is a business current account, and continuing to restrict it after the official freeze has been revoked is seriously affecting business operations.
@KotakBankLtd@udaykotak — Please stop passing the customer from one desk to another and provide a written explanation.
I request @RBI @RBIIndia @Uppolice and the concerned authorities to kindly look into this matter.
A bank cannot acknowledge in writing that a freeze has been released and then continue maintaining the same restriction at branch level without giving the customer a lawful and written reason.
I have the official email from Kotak and the Cyber Crime Police revocation notice as documentary proof.
Who is responsible for this delay? And when will my account actually be released?
#KotakMahindraBank #Banking #BankingComplaint #RBI #CustomerRights #CyberCrime #Ghaziabad #BankAccount #BusinessInIndia #SmallBusiness #MSME #BankingIssues
@KotakBankLtd@udaykotak
Your own email says the Debit Freeze has been RELEASED pursuant to the Ghaziabad Cyber Crime Police revocation notice.
Then why is your branch still maintaining the lien/restriction?
Please answer publicly:
Who authorised continuation of the restriction?
Under what legal instruction?
Why has the branch not implemented your own bank's written confirmation?
I am ready to provide the complete documentary evidence to @RBI@Uppolice and the concerned authorities.
Customers deserve answers, not endless visits to the branch.
#Kotak #RBI #BankingComplaint #CustomerRight