Arvind Krishnan

Founder @getswym, helping retail brands craft a more seamless experience for their customers.

[Arvind Krishnan @arvindax]

@SridharanAnand Oh sorry, thought I mentioned it in one of our exchanges but maybe not. Been there ~2 years now, but going back and forth a fair bit.

[Arvind Krishnan @arvindax]

@cbe_sam Same. I believe there’s plenty more work to be done behind the scenes than on stage - and speaking for myself, that kinda work is the bigger personal motivation.

[Arvind Krishnan @arvindax]

@SridharanAnand Based in NY, but back in Chennai for a couple of weeks.

[Arvind Krishnan @arvindax]

@KasthuriShankar Time for you to get back on the Mastermind circuit.

[Arvind Krishnan @arvindax]

@SridharanAnand Wish you had pinged - pls do that next time.

[Arvind Krishnan @arvindax]

@TalktoHenryJ @TheAwesomeTuvia Icing on the cake - @Shopify removed half of those 5-star reviews anyways.

[Arvind Krishnan @arvindax]

@TalktoHenryJ @TheAwesomeTuvia I used to think that. And now I have no friends :)

[Ramya @amystweeties]

Exactly 5 years ago, when we had come out of the COVID phase, an auto driver I had known reached out to me for an urgent help.

He was struggling to clear 6 months of dues because of COVID related struggles, and he was on the verge of losing his auto next day morning. I was able to arrange ₹80,000 that evening, but I couldn’t manage more, I truly wanted to buy him a new auto and not worry about losing what he had.

I had a thought of asking all of you for help and put up a post on X. Within exactly 2 hours, almost 72 Thalaivar fans and few others came forward to support the cause. Together, we raised enough money to help him buy an auto NEXT DAY. Contributions came in from ₹50 to ₹20,000. Which includes .@imravee and .@rameshlaus.

Today, he has bought his second auto and is planning to rent it out. He has also managed to get his daughter a seat in a good CBSE school. He is extremely happy.

This is life-changing. Sometimes, kindness truly changes the course of a family’s future.

“Unfortunately, I don’t remember all the names of the people who contributed that day. I’m sorry if I’m missing now; it’s been a long time.” I wanted to share to let you all know... who ever contributed that night🥰🥰🥰🥰

A BIG THANK YOU from him

If you find this auto on road🥰 ...

[Amar Govindarajan @amargov]

Every few hours that image of the little toddler with two broken arms flashes before eyes. We live in a cruel simulation where the gods are our desperate imagination.

[Arvind Krishnan @arvindax]

NOT the kind of “arming the rebels” that @tobi and co. Z had in mind

[Marc Andreessen 🇺🇸 @pmarca]

I’ve listened to thousands of hours of great music since. What an awesome streaming service.

[Arvind Krishnan @arvindax]

@MehtabKarta Almost always Delta - not every flight is a delight, but seems to net out positive in the end if you stick it out.

[Arvind Krishnan @arvindax]

@TaylorSicard Spot on. I’d add one more crucial one that makes these above metrics happen - North Star metric for value from your app.

[Arvind Krishnan @arvindax]

@subiksharaman Can we chat about this sometime, Subiksha?

[Taylor 🍕 @TaylorSicard]

For all the Shopify App developers, this one is for you:

"Churn is a symptom. Treating it as a problem is why it persists."

https://t.co/B95GItWUtY

[Sandhya Chandrasekaran @kovaisandhya]

@SnooopSnoopy @BasuShyamali @thevirdas He’s currently being fostered at my home. Please share this poster if you can.

[Jeff Bezos @JeffBezos]

Yes, the United States has the most progressive tax system in the world. The top 1% pay 40% of taxes, the bottom 50% pay 3% of taxes. We can make it even more progressive by zeroing out taxes on the bottom half. It’s a small amount of the total tax revenue but very meaningful to people in this group.

[Harley Finkelstein @harleyf]

Indigo's online store is now on @Shopify. Millions of products. 135 locations. A true Canadian icon.

But Indigo isn't just a bookstore. It's nearly 30 years of reinvention.

I've known Heather Reisman for years. She raised $25 million and built Indigo from the ground up into Canada's largest bookseller. She's one of the most determined founders I've ever met.

From Canadian builder to Canadian builder. Welcome to Shopify, Indigo.

[Arvind Krishnan @arvindax]

@ChiniZyaada @ChennaiIPL No no, not play. Huddle in the dugout is what I meant. Am actually happy he’s stepped back for the same reason you mention.

[Arvind Krishnan @arvindax]

@ChiniZyaada @ChennaiIPL Thala's absence in the decision-making huddle is painfully evident :(

Fall back on process, it seems - SO frustrating