truejoker

[truejoker @ashish_surti]

@AdmiralUK No more sorry - just fix the problem with some focus is all that is required. This process is a complete joke

[truejoker @ashish_surti]

@AdmiralUK write to the CEO and zero response, your internal processes are a joke, no intention to get my claim resolved. 7 weeks in, not a single step forward.

[truejoker @ashish_surti]

@BBCWatchdog need some help, Admiral have wasted over 7 weeks on my non-fault insurance claim. Would love to share my journey and why the insurance industry is in such a state. @AdmiralUK

[truejoker @ashish_surti]

@AdmiralUK Reading these pointless social makes you feel you actually care for your customers. I am 7 weeks into a non-fault claim and you haven’t even completed the assessment nor made any efforts in ordering parts. Fix simple problems first

[truejoker @ashish_surti]

@AdmiralUK Reading these pointless social makes you feel you actually care for your customers. I am 7 weeks into a non-fault claim and you haven’t even completed the assessment nor made any efforts in ordering parts. Fix simple problems first

[truejoker @ashish_surti]

@AdmiralUK Reading these pointless social makes you feel you actually care for your customers. I am 7 weeks into a non-fault claim and you haven’t even completed the assessment nor made any efforts in ordering parts. Fix simple problems first

[truejoker @ashish_surti]

@AdmiralUK Reading these pointless social makes you feel you actually care for your customers. I am 7 weeks into a non-fault claim and you haven’t even completed the assessment nor made any efforts in ordering parts. Fix simple problems first

[truejoker @ashish_surti]

@AdmiralUK This is a different matter but clearly o am not in isolation, I would love to engage with your claims team but have been non responsive even after escalation into your CEO.

[truejoker @ashish_surti]

@AdmiralUK - how can I get someone in claims to take accountability of repairing my non-fault claim. Messages to your CEO seem to fall on deaf ears too. Anyone focused on customer experience?

[truejoker @ashish_surti]

@AdmiralUK Would be great if you just fixed issues rather than giving others advice.

[truejoker @ashish_surti]

@AdmiralUK Maybe fix your internal processes before even attempting the digital channel

[truejoker @ashish_surti]

@AdmiralUK I reckon the fake team will do a better job at managing the claim over thr dysfunctional Admiral organisation

[truejoker @ashish_surti]

@AdmiralUK @DrYusraSiddiqui So the claim team exists ? Even after repeated emails to the CEO, all I get the complaints registration team - adding zero value and still no one taking accountability for resolving the issues.

[truejoker @ashish_surti]

@TfL someone needs to fix seats on the train. This is unacceptable after paying a fare. Please reply back

[truejoker @ashish_surti]

@AudiUK Q6 has fundamental issues, when are you going to stop selling them, offer refunds to all customers until you sort out the software development practices and get a car that is roadworthy to customers. My car is now in with a complete central locking failure.

[truejoker @ashish_surti]

@AudiUK anyone considering an Audi EV Q6 - stay well away, the software is so broken and complex no one knows how to fix the endless issues.

[truejoker @ashish_surti]

@Fujitsu_Global I use the FGLair app, which has not been working for 4 weeks, been told the servers are down in Japan and no ETA. What sort of company is this ?

[truejoker @ashish_surti]

@Fujitsu_Global I just wanted to say how poor your systems support is. I use the FGLair app to control my air conditioning and after 4 weeks I have been told the servers are down in Japan with no ETA when service will be resumed. What sort of company are you ?

[truejoker @ashish_surti]

@ServicesTesla I urgently need my emails and voicemails responded to - been messaging the U.K. team with zero response

[truejoker @ashish_surti]

@JKsRestaurant disappointed with my experience at Brigadiers, and being charged a transaction fee because you are using Sunday. Very disappointing. Can someone contact me with a sense of urgency