Ashmit Bhandari

[Ashmit Bhandari @ashmit_bhandari]

@carebydistrict DMed @carebydistrict

[Ashmit Bhandari @ashmit_bhandari]

@zomato multiple follow ups, multiple calls, multiple tweets, but still no SLAs and resolution to open tickets.

Cancelled my @zomato gold subscription given how you treat your customers. Absolutely unacceptable.

[Ashmit Bhandari @ashmit_bhandari]

@ZomatoUAE I am seriously disappointed with your customer service. No SLAs, no responses. I have been following up for over 72 hours. There seems to be no sense of urgency to resolve the ticket. If this is the way you treat gold customers, I am scared how you treat regular ones.

[Ashmit Bhandari @ashmit_bhandari]

@ZomatoUAE I am seriously disappointed with your customer service. No SLAs, no responses. I have been following up for over 72 hours. There seems to be no sense of urgency to resolve the ticket. If this is the way you treat gold customers, I am scared how you treat regular ones.

[Ashmit Bhandari @ashmit_bhandari]

This brilliant video by @geekyranjit talks about the hypocrisy by mobile phone manufacturers and their hollow "go green" campaigns. Do give it a watch especially after the 12th minute.

https://t.co/ETR2NWgf7P

[Ashmit Bhandari @ashmit_bhandari]

Solving *a* problem vs solving *the* problem.

[Shreyas Doshi @shreyas]

A B2B Product Management Story: on discovering problems that customers actually care about

Very visual story thread👇🏾

[Manish Pandey (मनीष पाण्डेय) @join2manish]

Get attention by communicating the dreams that your consumers aspire to live.
- Steve Jobs

So Powerful 💥🚀🔥

[Romeen Sheth @RomeenSheth]

7/ So what happens when you have:

A ton of customers + The ability to reach them through the internet + A bad incumbent product + Consumer purchasing power?

A dream market.

[Ashmit Bhandari @ashmit_bhandari]

"An insight is a contradiction that is obvious in hindsight"

Wow @SudhirSitapati 🙌🏻

[Ashmit Bhandari @ashmit_bhandari]

@productschool Will tell you in the next release 😅

[Ashmit Bhandari @ashmit_bhandari]

(3/3) It must have an integrated payment solution and even some financial services on top, perhaps.

[Ashmit Bhandari @ashmit_bhandari]

A great article by @pkothinks . Do give it a read!

[Julian Shapiro @Julian]

People don't have short attention spans:

• They finish 3 hour Joe Rogan episodes.
• They binge 14 hour shows.

They have short *consideration spans:* they must be hooked quickly.

Point: Don't fear making great, in-depth content. But, ensure your first minute is incredible.

[Shreyas Doshi @shreyas]

A thread of resources for aspiring & new Product Managers:

(should also be useful for Eng, Design, Data Science, Mktg, Ops folks who want to get better at PM work or want to build more empathy for your PM friends ☺️)

(oh, and pls also share *your* favorite resources below)

👇🏾

[Ashmit Bhandari @ashmit_bhandari]

A great practical, yet simple, application of Porters 5 Forces.

[Ashmit Bhandari @ashmit_bhandari]

The Truth has been spoken.

[pj @BeingPractical]

In a competitive space, price is the easiest thing a startup can play with, while product is usually the toughest.

Most startups choose the easier way out. Which is why free, discounts, cashbacks, rewards, and all.

[Ashmit Bhandari @ashmit_bhandari]

A pretty interesting take on what to do and what to avoid.

[Shreyas Doshi @shreyas]

👇🏾This framework helps avoid a lot of pain in business (& life)

[pj @BeingPractical]

Why people quit thru careers:
At early stage: No Learning, Bad Manager, Better Comp
At mid stage: Culture, Growth, Responsibility, Freedom
At late stage: Alignment, Vision, Ownership, Ethics, Trust

I may be wrong, what did I miss?

[Ashmit Bhandari @ashmit_bhandari]

It's about to heat up a bit 😎

[Amit Paranjape @aparanjape]

Tata Group to buy majority stake in BigBasket for about $1 billion

https://t.co/PduH1dQBUj

[Ashmit Bhandari @ashmit_bhandari]

@BeingPractical I am not sure if India needs one. But if it does end up getting one, it would be revolving around either messaging or payments. People need these apps on their phone all the time; people would not delete these apps even if low on memory. My best guess would be WhatsApp or GPay.

[Ashmit Bhandari @ashmit_bhandari]

I'm not sure if India needs a super app. But, if India does get one, it would be revolving around messaging or payments. My best guess would be WhatsApp and Google Pay.

[pj @BeingPractical]

Tech / startup / early adopters on Twitter...

Does India needs a super app? Pl add context if any as reply. Thank you.