PTSB Customer Service

PTSB customer care team. We're here to help from 8am - 8pm Mon to Fri, and 10am - 5pm Sat & Sun . Never share personal or financial details on Twitter.

[PTSB Customer Service @AskPTSB]

@Laineymac5 weekends. Thanks, KM. 2/2

[PTSB Customer Service @AskPTSB]

@Laineymac5 Hi there. You can contact us on 0818 50 2424 and we would be able to activate this Credit Card for you. You can contact the Open24 team on 0818 50 24 24 or [phone]. Agents are available from 9am to 5pm Monday to Friday (10am to 5pm Wednesdays) or 10am to 2pm over the 1/2

[PTSB Customer Service @AskPTSB]

@flan_roberts Hi there, Did the error message report anything else? If you can try uninstall the app and reinstall the app this should fix the issue. Thanks. AAD.

[PTSB Customer Service @AskPTSB]

@Rednaols Hi there, if you are unable to connect on the Business24 line, you can call our Open24 team on 0818-50-24-24 or [phone] and one of our agents can transfer you to our Business24 support team. They are available from 9-5 Monday to Friday. Thanks RE.

[PTSB Customer Service @AskPTSB]

@Eugenome Hi Eugene, there is currently no reported issue with further transaction feature online. Could you send us more details with what you are experiencing via DM and we can assist further ! Thanks, RE

[PTSB Customer Service @AskPTSB]

@ciarasullivan37 Hi Ciara, The best thing to do is get your friend to contact our team tomorrow and we can look into that for him on 0818 50 24 24 or if abroad [phone], Monday to Friday 9 am to 5 pm or Saturday to Sunday 10 am to 2 pm they will happily look into this for you. Thanks, AAD

[PTSB Customer Service @AskPTSB]

@Patrici07072156 Hi there, thanks for reaching out to us. We apologize for any inconvenience caused, If you would like to submit a formal complaint regarding your experience, you can do so by phone or through any of the methods outlined in our complaints charter here: https://t.co/mvBpPblapH

[PTSB Customer Service @AskPTSB]

@davidagagoliath query. Thanks, AAD 2/2

[PTSB Customer Service @AskPTSB]

@davidagagoliath Hi there, I am sorry to hear you are having difficultly getting through to our fraud team. There are currently no delays in hold times so if you remain on the line our team or give them a call on [phone], They are available 24/7 should be able to assist with your 1/2

[PTSB Customer Service @AskPTSB]

@RonanGarrahy Hi Ronan, you can register for Open24 online banking using your sort code and account number by calling our Open24 team on 0818-50-24-24 or [phone]. They are available from 9-5 Monday to Friday and 10-2 on weekends. Thanks, RE.

[PTSB Customer Service @AskPTSB]

@RonanGarrahy 2PM). Our international number is [phone]. Thanks RA. 2/2

[PTSB Customer Service @AskPTSB]

@RonanGarrahy Hi Ronan, thanks for reaching out to us. All the account's with your name on it should appear under your Open24 number. If this is not the case, contact us by phone on 0818 50 24 24 during our regular opening hours (Monday to Friday, 9AM – 5PM & Saturday to Sunday 10AM – 1/2

[PTSB Customer Service @AskPTSB]

@CosgraveAidan excluding bank holidays or 10 am to 2 pm over the weekends. Thanks, KM. 2/2

[PTSB Customer Service @AskPTSB]

@CosgraveAidan Hi there, sorry to hear you are having difficulty with this. I would advise contacting us over the phone and we can have a look into this for you. You can contact the Open24 team on 0818 50 24 24 or [phone]. Agents are available from 9 am to 5 pm Monday to Friday 1/2

[PTSB Customer Service @AskPTSB]

We’re closed tomorrow Monday 03 August and will be back online on Tuesday. For day-to-day banking you can use your PTSB app or Online Banking or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7 to assist with common queries.

[PTSB Customer Service @AskPTSB]

@TadhgRuss Hi there. You can contact us on our International Number which is [phone], Agents are available from 9 am to 5 pm Monday to Friday. Thanks, KM.

[PTSB Customer Service @AskPTSB]

@oggoaway Hi there. If you would like to send me a DM I can attempt to have a look into this for you. Thanks, KM.

[PTSB Customer Service @AskPTSB]

@FullSkipFlip Monday to Friday or 10 am to 2 pm over the weekends. Thanks, KM. 2/2

[PTSB Customer Service @AskPTSB]

@FullSkipFlip Hi there. Currently there are no reported issues with our Mobile App. If you are having difficulty accessing the app I would advise contacting the Open24 team on 0818 50 24 24 or [phone] and we can have a look into this for you. Agents are available from 9 am to 5 pm 1/2