Ask Tonx

We're here to help you brew amazing coffee.

[TONX @tonxcoffee]

In just about two weeks, we're moving over to @bluebottleroast for all updates and support. We'll see you over there!

[Ask Tonx @asktonx]

@james__montague Sour usually means under extracted. Try a finer grind. Keep your water as hot as you can make it. And stir the brew!

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@vze26m98 Oh no! It's showing that it was forwarded. I'll email you to double check we have your address totally correct!

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@shchedrin let us know what you think of it.

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@shchedrin french press is such a simple device that spending close to $40 for one seems overkill. intrigued by this: http://t.co/SQCeOrYk0f

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@shchedrin y’know, after poking around Amazon for the last 20 minutes I’m not sure there’s an easy answer. Bodum is very good but $$

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@chetyeary Sorry, Chet! Just wrote you an email!

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@IamuhDrummer normal. also normal depending on freshness too. some methods more or less sensitive.

[Ask Tonx @asktonx]

@IamuhDrummer small adjustments typically depending on the bean, rarely big departures.

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@chandlervdw email [email protected] if you have questions!

[Ask Tonx @asktonx]

@chandlervdw I'll apply them for you, they get added on as credit. I have to reactivate your subscription and cancel it again.

[Ask Tonx @asktonx]

@Scopitone it’s usually very quick but USPS has been hit by the weather this week and many packages are showing unusual routing.

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@bepeacock the 12oz Standard is likely to be your jam!

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@wiredmind darker than some, lighter than many… we look for balance, not just fruity fireworks.

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@mattbanks @tonxcoffee no need to! I'll just manually queue up a 6oz to head your way. It'll go out this week.

[Ask Tonx @asktonx]

@mattbanks @tonxcoffee 6 oz bag or 12 oz?

[Ask Tonx @asktonx]

@mattbanks @tonxcoffee boosting will just increase your next subscription shipment (1/26). But I can queue up some Murago to head your way.

[Ask Tonx @asktonx]

@capnindignant there is no way to automate that, but you can switch back and forth between regular and decaf as much as you need to.

[Ask Tonx @asktonx]

@jonotoole depends on the bean size and density, but it'll be pretty darn close to 7 tbs whole bean.

[Ask Tonx @asktonx]

@jonotoole you can go with slightly heaped Tbsp and assume about 7-9g per spoonful. nice to err on the side of strong, dilute as needed.