Banks & FinTechs are sitting on a goldmine of CX, UX, & EX data. The smart ones are doing something with it. Join apc, @NWSB, and @LedyardBank on 8/12 at 2PM ET to learn how. Register for free: https://t.co/iDCbw6kUOH
#CX#UX#EX
360 Degree Feedback is a powerful tool that can yield dramatic improvements in teamwork, leadership and overall business performance. Check out our latest blog to learn how to effectively implement a 360 Degree Feedback program! https://t.co/8b3ChKKBsK
Attending the @ICXsummit and @BCXsummit? Don't miss our session on Wednesday 9/13 at 8am. We'll reveal the findings from our recent Gen-Z study and host a live focus group starring coming-of-age consumers. #genz#customerexperience#cx
https://t.co/HrfvJeYrFs
Couldn't make the live webinar? See it now on-demand! Hear from @Hilton, @hudsonsbay, @Tazikis, and @Hudson_News as they share insights from their brands and strategies to hire for Gen-Z! https://t.co/czdsdm667Y
Join apc, @Hilton, @hudsonsbay, @Tazikis, and @Hudson_News Wednesday at 12pm ET. Discover the impact Gen-Z is having on both Customer and Employee Experiences, and how to create a Gen-Z strategy. Register here: https://t.co/ePPHRiHb6A
Do your job descriptions appeal to the candidates you wish would apply for the job? Check out this latest podcast featuring @ejkritz from apc as he shares how to overcome this and other #hiring challenges: https://t.co/RUqfCQZiYv
Join apc, @Hilton, @hudsonsbay, @Tazikis, and @Hudson_News on 7/19 at 12pm ET. We'll discuss how organizations can ensure they are positioned as an employer of choice, particularly among the Gen-Z population. Register for free: https://t.co/ePPHRiHb6A
While many banks are trying to embrace automation, there are specific factors holding back innovation. @ejkritz and @jeap18 share their expert insight and recommendations in this latest article https://t.co/50DF7yHUhS
If you didn't catch it live, you can now view the recording of our latest webinar on Talent Optimization! Learn about the tools and tactics being used by several organizations to see measurable results:
https://t.co/nk3pxWG2ln
#talentoptimization
Join apc and Newburyport Bank on 4/4/23 at 12:00PM ET as they share insight into designing high-performing teams with predictability and how to get the best results from your Talent Optimization strategy. Register here: https://t.co/21pUtOK5Z6
In a study conducted by apc's partner, @sldnews, customers were more confident in their financial future at banks with low attrition rates. Learn what metrics financial institutions should be prioritizing to reduce customer attrition https://t.co/0QLUOMo5U1
"Banks shouldn't leave their customers to whither on the vine, but instead should actively communicate with customers by training their employees to do so and by utilizing tools such as surveys, key performance indicators, problem resolution tools and more."
With 360° Feedback & Development, you can help your staff identify, understand, and close their talent gaps, ultimately leading to a more productive and successful team. Learn about all of the benefits here: https://t.co/7Lu0YfMlud
#360feedback#employeedevelopment
At Ascend 2022, you'll strengthen your competitive advantage with certified expertise on industry insights, trends, and developments. apc's E.J. Kritz will keynote this November event in Orlando. #ASCEND2022#HUMANEXPERIENCE
https://t.co/aPOyNYqueH