@XfinitySupport Get your shit together in Homer Glen, IL already! In the last 2 wks we’ve had multiple outages lasting several hrs as well as a loss of network TV for several hrs. Services keep going in and out again this morning. $300/mo for this?
@HDCares Hello. I am having problems with delivery of an order placed on 12/2. I have exhausted all avenues at the store and HD Customer Service and wish to escalate this matter. I would like contact info for someone I can speak with over the phone who has authority to act.
@XfinitySupport Our home internet svc has experienced several outages within the last 7 day period. There is a msg on the outage site stating that techs are working in the area and that we may experience interruptions in service. Unacceptable that we aren’t notified in adv!
@XfinitySupport Maybe Xfinity could send a text 24 hrs in advance to users who will be affected by outages due to a technician doing planned work in an area? Many people work remotely now and this would allow us to plan ahead rather than have work interrupted unexpectedly.
@timex I had the same experience and agree with all of these comments. Once the item is in cart it should be reserved for purchase for a certain amount of time. These promotions are BS… marketing fail and just ticks people off! 😡
@timex Had the anniversary watch in my cart and was unable to check out. Once an item is in your cart it should be yours allowing you a certain amt of time to check out. These promotions are BS!! 😡
@netflix I renewed my subscription just to watch the Tyson/Paul fight but instead spent the evening watching Netflix buffer. I’d like my money back please.