Austin Tam

VP Product @ Salesforce. I ❤️ tech, food & solving prbs.

[Austin Tam @austintam]

@benthompson - I'm a long time subscriber and your articles are just gold BUT we need some article summaries. I can't get to inbox zero... :/

[Austin Tam @austintam]

Together, humans and AI drives sales success.

#salesforce

[Marc Benioff @Benioff]

Introducing Einstein Sales Agents on Salesforce's new Agentforce Platform! Scale your sales force easily with autonomous sales agents! Sales agents can turn deals over to humans directly in Salesforce Sales Cloud! Humans with AI drive customer success, together.

🔹 24/7 automated pipeline nurturing
🔹 Personalized engagement with inbound leads using trusted CRM data
🔹 Seamless transitions and human handoffs across all channels
🔹 No need for complex conversational scripts
🔹 Operates across sales, service, marketing, and commerce
🔹 Reaches leads on their preferred channel, in their preferred language
🔹 Configurable with sales strategies and knowledge, just like training a seller
🔹 Transparent governance dashboards for full oversight
🔹 Extensible low-code tools
🔹 MuleSoft for cross-system actions
🔹 Real-time, harmonized data with Data Cloud

See Einstein Sales Agents in action at Dreamforce 2024! Now everyone is an Einstein. ❤️

[Austin Tam @austintam]

Bleeding edge tech is always a double edged sword but I'm optimistic!

[Chris Bakke @ChrisJBakke]

I just bought a 2024 Chevy Tahoe for $1.

[Austin Tam @austintam]

Unreal + Gpt = the Matrix 🤯

I need guns.. lots of guns. 😁

[tobi lutke @tobi]

Unreal engine updates are so incredibly impressive https://t.co/2mUlV7Vjnr

[Austin Tam @austintam]

@tobi Nice! We used to calculate meeting cost at Rypple too. It was a great way to make meetings efficient... which for some reason is top of the list for every techie I know.. 🤔

[Austin Tam @austintam]

Love this: "Sales Engagement is a one-stop-shop for all your team selling activities."!

It's time to stop worrying about how your sales tools work together, and just focus on selling. Period. :)

#Salesforce #sales

[Salesforce Ben @SalesforceBen]

Keen to streamline your sales processes? 📈

From workspaces to cadences, Andreea explores the ins and outs of Sales Engagement – a one-stop shop for all of your virtual selling requirements. ✅

https://t.co/rP6FX00MRa

#Salesforce #CRM

[Austin Tam @austintam]

@tobi This: AI doesn’t want, it doesn’t have goals, it doesn’t want to kill you, because it’s not alive. And AI is a machine – is not going to come alive any more than your toaster will.

However @pmarca reducing geopolitical issues to they win, we lose is incredibly disappointing. Sad

[Austin Tam @austintam]

So exciting!

[Ketan Karkhanis @karkhanis]

Cant wait ! #salesblazer

[Ketan Karkhanis @karkhanis]

Cant wait ! #salesblazer

[Austin Tam @austintam]

@benthompson That is crazy. How does the AI determine whether they like you or not? I understand how training can associate phrases together with a large data set but the way it incorporates new data into the conversation is just crazy.

[Austin Tam @austintam]

This is just wrong. The gallery owner needs to be investigated for battery and assault. https://t.co/TKvWrK0rSi

[Chris Scott @ChrisScottWx]

Incredible picture of exposed islands at the western end of Lake Erie. The lake is normally 11 feet deep here but all that water has been pushed to the opposite end from this storm.

[Austin Tam @austintam]

Yes! A one-stop shop to simplify your sales tech stack. Super informative deep dive into Sales Cloud Unlimited by our friends at @SalesforceBen @salesforce https://t.co/9GfUEJlDV2

[Austin Tam @austintam]

Video gaming is the OG Digital Twin.

[NASCAR @NASCAR]

"I can't believe what I just saw." #NASCARPlayoffs

[Marc Benioff @Benioff]

On behalf of our Ohana, who built this incredible company, Salesforce, & our Trailblazers who made so much possible as a giving community creating Customer Success—Without them none of this would be possible. This ceo of the year award is truly theirs. ❤️ https://t.co/Vb7YF9X4jc

[Austin Tam @austintam]

@ddebow What a ridiculous amt! Where's the oversight?

[Austin Tam @austintam]

This is crazy!! Look at that heat from the jet pack 😱

[Daily Loud @DailyLoud]

First flying man delivering food in Saudi Arabia‼️😳

[Marc Benioff @Benioff]

In celebration of Dreamforce, we have made an additional gift of $60M to UC Santa Barbara, one of the world’s most important marine centers.  The new donation is the largest ever for ocean science at UCSB. ❤️🌊 https://t.co/FQUS94foRT

[Austin Tam @austintam]

Check it out. Coaching and enablement built into Sales Cloud.

[Agentforce Sales @SalesCloud]

Make every sales rep your MVP.

With Enablement, improving rep efficiency has never been easier. Dive into our brand-new product from #DF22: https://t.co/8TmBZeu0Zn

[Austin Tam @austintam]

Wow. The state of Robotics is improving by leaps and bounds.

Who would have thought Wheelie feet would work?

[Vala Afshar @ValaAfshar]

This is the current state of AI powered, highly versatile smart robots.

Just imagine what this robot will be capable of in 10 years!