Aviral Trivedi

[Aviral Trivedi @aviraltrivedi]

@MoCA_GoI @MoCA_GoI @IndiGo6E @DGCAIndia @jaagograhakjago
Still there has been no update on this.

[Aviral Trivedi @aviraltrivedi]

@DGCAIndia @MoCA_GoI @Pib_MoCA @IndiGo6E Any updates on this, there has been golden silence by @IndiGo6E on this.
@MoCA_GoI @jaagograhakjago

[Aviral Trivedi @aviraltrivedi]

@DGCAIndia @MoCA_GoI @Pib_MoCA I have not received the compensation as per the DGCA rules.
I have just received the Goodwill voucher by Indigo. Is this some kind of joke on indian tax payers?
@IndiGo6E
Here is also the screenshot of promise from Indigo.

[Aviral Trivedi @aviraltrivedi]

@MoCA_GoI @MoCA_GoI Any updates on this??
@jaagograhakjago

[Aviral Trivedi @aviraltrivedi]

@MoCA_GoI I think, I deserve to know the resolution date or at least the date by when I will get the response.
Because last time @IndiGo6E asked for PNR details on DM and then never responded to it. @jaagograhakjago

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E @DGCAIndia @jaagograhakjago @MoCA_GoI

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E Give my compensation according to DGCA norms for cancellation of flight on 5 December. I have already sent the PNR number to your personal message inbox 2-3 days ago.

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E @RamMNK @MoCA_GoI Even after sending the PNR to the inbox, there has been no message, yet.

[Aviral Trivedi @aviraltrivedi]

SCAM ALERT for @IndiGo6E passengers! 🚨
Publicly, IndiGo claims their ₹10k vouchers for stranded passengers are "in addition to" Govt mandated compensation.But privately, the email forces you to "Waive ALL rights to additional remedies" just to click Accept.
Which is it, IndiGo?

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E @RamMNK @MoCA_GoI @IndiGo6E if you look carefully at the screenshot of the mail, there is PNR in it.

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E @RamMNK @MoCA_GoI I am entitled to the statutory refund/compensation under CAR Section 3, Series M, Part IV AND the "goodwill" vouchers you promised publicly.
@IndiGo6E Stop forcing passengers to sign away their legal rights just to redeem your PR promises.
#ConsumerRights #IndiGo #Aviation #DGCA

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E @RamMNK @MoCA_GoI The Trap:
1. ​DGCA mandates cash compensation for cancelled flights.
​2. IndiGo's PR says: "We will give vouchers + DGCA compensation."
3. ​IndiGo's Legal Email says: "Clicking 'Accept' on vouchers is a FULL SETTLEMENT and you waive all other rights."
This is a bait-and-switch

[Aviral Trivedi @aviraltrivedi]

@IndiGo6E Hey @IndiGo6E, Your public statement says these 10k vouchers are "in addition to" DGCA compensation. However the email link forces a "full and final settlement" waiver just to accept them. Please clarify why I must waiver my statutory rights to claim it. @DGCAIndia @MoCA_GoI

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @jaagograhakjago @DGCAIndia @PMOIndia @nsitharamanoffc That won't be the full refund. When the refund will be ₹11,282 then it will be full refund. The messages I got for the refund sums upto ₹10,740.

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @airindia
The ticket got cancelled due to significant delay by Airindia. How can I initiate a full refund from Cleartrip.
The reference number is 7K38W8.

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @Cleartrip Now I have got the message that ₹1470 has been successfully processed. The amount which I have paid was ₹11,282. Still the amount of ₹542 is pending for the refund. @jaagograhakjago @DGCAIndia @PMOIndia @nsitharamanoffc

[Aviral Trivedi @aviraltrivedi]

@Cleartrip The cost of flight was ₹11432, @airindia @Cleartrip care to explain is ₹9262.00 the full refund amount.
@jaagograhakjago @DGCAIndia

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @Cleartrip You claim the fee is for "real-time support," yet now say it's "consumed at booking." If the flight is cancelled, your "seamless" journey failed and support was never fully rendered. Retaining this fee is an unfair trade practice. @airindia @DGCAIndia @jaagograhakjago

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @jaagograhakjago @airindia @DGCAIndia The booking was not seamless, as flight got delayed and due to that BOOKING had to be cancelled.

[Aviral Trivedi @aviraltrivedi]

@Cleartrip @airindia Cleartrip is making me pay in the form of a convenience fee for the delay in your flight. @DGCAIndia @jaagograhakjago @PMOIndia. Tagging GST also, as the tax was payable at the rate of 18%. @InGSTPortal .