Avis Car Rental

Plan with confidence. Because for 75 years, we've only had one plan. To make sure you keep yours. For customer support DM or chat with us at 1-800-352-7900.

[Avis Car Rental @Avis]

Hello! I am truly sorry for the wait time and completely understand how frustrating it must have been to be waiting in line after a long day of traveling. We sincerely appreciate your patience and apologize for the inconvenience this experience may have caused.

We’d be happy to make sure your concerns are shared with the appropriate management team so they have an opportunity to review what happened, including staffing levels, wait times, and any other issues that may have contributed to your experience.

Please provide your rental/reservation number, the name listed on the rental, your relationship to the renter. Once we receive those details, we can reach out to the management team directly and ensure your feedback is brought to their attention for review.

Thank you again for taking the time to bring this to our attention, and we’re sorry that your experience was not as smooth or convenient as it should have been. ~RG

[Avis Car Rental @Avis]

Hello Aurora! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.

While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.

To assist us in conducting a more thorough review, please DM/PM the following information :

Your reservation number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email where you can be reached
Any additional details regarding your experience

We appreciate your cooperation and look forward to assisting you further. ~Susan

[Avis Car Rental @Avis]

Hello, David. We're sorry to hear about your experience and understand your frustration. We'd like to look into your concerns regarding the charges, your interactions with our representatives, and the callback you were expecting. Please DM us the following information:
Avis reservation confirmation or rental agreement number
Name of the renter
Relationship to the renter
Phone number provided for this rental.

Thank you ~Rory

[Avis Car Rental @Avis]

Hello Kathryn! We sincerely apologize for the extended wait time you experienced. We understand how frustrating delays can be and appreciate you bringing this matter to our attention.

To allow us to fully review and investigate your concerns, please email the following information to [email protected]

Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
A detailed description of what occurred

Please include "SM # 366138" in the subject line of your email so we can associate your information with the correct case.

Thank you for providing these details. We appreciate the opportunity to look into your concerns and assist you further. We look forward to hearing from you. ~Susan

[Avis Car Rental @Avis]

Hi Olga. We are sorry to hear your experience with us has been less than positive. We understand the importance of getting on your way, and apologize for any inconvenience caused. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

[Avis Car Rental @Avis]

Hi Rajesh. I apologize for the issues you've encountered. We'd be happy to address your concerns with you directly. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

[Avis Car Rental @Avis]

Hi Richard. Thank you for being a Preferred customer. We are sorry to hear your experience with us has been less than positive. We apologize your car was not properly assigned and it caused you an extra walk and time to correct. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

[Avis Car Rental @Avis]

Hello Yash. We are sorry to hear your experience with us has been less than positive. We apologize you were given a different vehicle than what is showing on your rental agreement. We apologize that you received a smaller vehicle for the same price. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. Thank you for contacting Avis. -Bridget

[Avis Car Rental @Avis]

Hello. We are sorry to hear your experience with us has been less than positive. We apologize that your concerns were not resolved efficiently. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

[Avis Car Rental @Avis]

The answer? 👇

C. Most horns are actually in the key of F. 🎶

But also, we suspect that 10% of drivers who claim not to sing are just embarrassed. 😉

#Quiz #Driving #Travel #TwoTruthsAndALie #Facts

[Avis Car Rental @Avis]

@sjllj1 Hello Sally

I am sorry that you were charged for a rental you did not have. Please DM us your rental or reservation number, as well as the name on the rental and email address, and we would be happy to look into this situation for you.

Thanks

Blake

[Avis Car Rental @Avis]

Hello! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.

While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.

To assist us in conducting a more thorough review, please DM/PM the following information :

Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email where you can be reached
Any additional details regarding your experience

We appreciate your cooperation and look forward to assisting you further. ~Susan

[Avis Car Rental @Avis]

Hello. I apologize for the issues you've encountered. We'd be happy to address your concerns with you directly. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.

[Avis Car Rental @Avis]

Hi Trent. Please accept our sincere apologies for the unavailability of your reserved vehicle. While we anticipate having specific vehicles available for advance reservations, unforeseen circumstances, such as last-minute rental extensions or vehicle damage can sometimes impact our available inventory. You can reach out to our reservations team at (1) 800-331-1212 to see if there is any availability at one our other locations. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

[Avis Car Rental @Avis]

Hello Rhett, we are sorry to hear about your issues and the frustration it caused. If you need further assistance Please email [email protected] with your rental agreement number, the renter’s name, and your relationship to them (if applicable). Please include Case# 86625405 in the subject line so we can track this. *Izzy

[Avis Car Rental @Avis]

Hello Prophetamus, we are sorry to hear about your less than positive experience and the frustration it caused. For further assistance Please email [email protected] with your rental agreement number, the renter’s name, and your relationship to them (if applicable). Please include Case #364614 in the subject line so we can track this. *Izzy

[Avis Car Rental @Avis]

Hello Charlie! Thank you so much for your kind words! We truly appreciate you taking the time to share your positive rental experience with us and others. Providing 5-star service is what we strive for with every customer, and we're so glad we could take care of your rental needs. Thank you for choosing us—we can't wait to welcome you back and get you on the road again soon! ~Susan

[Avis Car Rental @Avis]

@FrankSc80541127 Hi Frank, the message is showing as public and not private.
~SD