Avinash

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K
@flipkartsupport
I had to self deliver my order going to flipkart delivery hub myself which was just 2km from my home. got to know they had so much backlog that it would have taken another 2-3 days for it to reach me. So seems support does not know ground reality .

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K
@flipkartsupport
I had to self deliver my order going to flipkart delivery hub myself which was just 2km from my home. got to know they had so much backlog that it would have taken another 2-3 days for it to reach me. So seems support does not know ground reality .

[Avinash @aviverma2004]

@flipkartsupport @Flipkart @_Kalyan_K
@flipkartsupport
I had to self deliver my order going to flipkart delivery hub myself which was just 2km from my home. got to know they had so much backlog that it would have taken another 2-3 days for it to reach me. So seems support does not know ground reality .

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K
@flipkartsupport
@Flipkart
II have been hearing from last 8 day

[Avinash @aviverma2004]

@flipkartsupport @Flipkart @_Kalyan_K
@flipkartsupport
@Flipkart
I alrady informed your social media team did contact me and asked to wait for another 24 hours (what I have been hearing from last 8 days). She did not even talk to delivery executive to know why the order was not getting delivered.

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K
@flipkartsupport
@Flipkart
I alrady informed your social media team did contact me and asked to wait for another 24 hours (what I have been hearing from last 8 days). She did not even talk to delivery executive to know why the order was not getting delivered.

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @flipkartsupport @Flipkart I alrady informed your social media team did contact me and asked to wait for another 24 hours (what I have been hearing from last 8 days). She did not even talk to delivery executive to know why the order was not getting delivered.

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @Flipkart @flipkartsupport This is 3rd day the product is out for delivery .It seems really far from my home that its taking 3 days for delivery and still I am being asked to wait for 24 hours

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @Flipkart @flipkartsupport I am still waiting for my delivery. Naina from Flipkart social media team called few minutes back and have informed me that you dont have any option but to wait for another 24 hours and I can't provide you any further update.

[Avinash @aviverma2004]

@flipkartsupport can you give any timeline when ? and dont say wait for one day

[Avinash @aviverma2004]

@flipkartsupport just talking to customer care looking for an escalation path and i got another resolution “ wait for two days” now for resolution . really a joke going on for 7 day
@_Kalyan_K @flipkartsupport @Flipkart @WorkAtFlipkart

[Avinash @aviverma2004]

@flipkartsupport i got the resolution after putting my comments here today again and once again same response “ wait for another day” . Is this some kind of joke repeating same message for 7 days
@_Kalyan_K @flipkartsupport @Flipkart @WorkAtFlipkart

[Avinash @aviverma2004]

@flipkartsupport @Flipkart And once again same response “ wait for another day” . Is this some kind of joke repeating same message for 7 days
@_Kalyan_K @flipkartsupport @Flipkart @WorkAtFlipkart

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @_Kalyan_K
@flipkartsupport
@Flipkart
two days later the situation is still same. There is no trace of my order even being "out of delivery" since yesterday. 7 days delay so far and support saying wait for another day every day.

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @flipkartsupport i need escalation path and assurance and not your repeated message to wait for 1 more day which i am hearing from last 5 days.. customer service need to improve

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @Flipkart @_Kalyan_K @flipkartsupport @Flipkart two days later the situation is still same. There is no trace of my order even being "out of delivery" since yesterday. 7 days delay so far and support saying wait for another day every day.

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @flipkartsupport @Flipkart that resolution to wait for next day i am hearing from last 5 days .. there needs to be a limit..

[Avinash @aviverma2004]

@flipkartsupport @Flipkart @flipkartsupport @_Kalyan_K no use of coming here as well same message to wait for another day and nothing more, no assurance and no escalation path provided

[Avinash @aviverma2004]

@flipkartsupport @_Kalyan_K @flipkartsupport nothing was clarified .. i was given same mesaage to wait for another day with no escalation path provided