@AVA_airasia@airasia paid 4 xtra baggage 4 my flight and the flight got cancelled due to COVID-19, I have received refund of my flight money but waiting for my add on money. Last I was assured that I will receive the amount in the form of credit shell in a month. Booking: CV9DRP
@AVA_airasia@airasia paid 4 xtra baggage 4 my flight and the flight got cancelled due to COVID-19, I have received refund of my flight money but waiting for my add on money. Last I was assured that I will receive the amount in the form of credit shell in a month. Booking: CV9DRP
@AVA_AirAsia Ofcourse tried that way but I keep getting standard replies that we are working on it and it takes time. It has almost been half a year of wait!
Need info on my following cases:
F2JFVW: 64213810
CV9DRP: 69931666
These have been pending since v v long. I keep getting assurance they are on high priority nd escalated bt I have waited long enough. U canโt be giving me excuses anymore. I need my refund. @AVA_AirAsia@airasia
@AVA_AirAsia@airasia My flight got cancelled by Air asia scheduled for travel in the month of July. I bought travel baggage for my bookings through your website but have not received back the refund for the same. Been following up since 4-5 months. Case no: 64213810 and 69931666
@makemytripcare Yes as per the telephonic conversation,the refund has been received by the agency and the same would be processed to my account within 48 working hours. I have received the mail also. Although in the email, there is a paragraph which is confusing.
It has been 45 days since the first refund request was raised by me fir cancelled flight. After repeatedly connecting and asking about the refund status I was assured that it will be processed once the airline process the same. @makemytrip@makemytripcare#makemytripsucks
@makemytripcare Already a month since this thread was started on twitter. Looks like now you really need to hire a good team for customer support. Current team is just so not showing due diligence