Ay Cee

[Ay Cee @AyCeeMIA]

@MarriottBonvoy Platinum Elite member here. I’ve been trying to reach customer support for 3 days regarding an upcoming stay, with hold times exceeding 30+ minutes despite much lower estimates. Chat and email haven’t been answered either. Could someone please assist or escalate?

[Ay Cee @AyCeeMIA]

@MoultrieMobile before sellers lose stock under F-7, require third-party verification, or return the inventory. “Not on our list” ≠ “inauthentic.”
@amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #AmazonSeller

[Ay Cee @AyCeeMIA]

2/2 Before destroying FC inventory, require independent verification sellers can see, or return it.
@amazon_policy @amznsellerhelp
#SmallBizRights

[Ay Cee @AyCeeMIA]

1/2 Sellers follow every rule, send invoices/photos/POs… decision: denied. Where’s the consistent standard?
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz

[Ay Cee @AyCeeMIA]

@Life360 (Tile) “not authorized” isn’t “inauthentic.” If you have test-buy proof of fakes, post it; if not, retract the claim.
@amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #FamilyBusiness

[Ay Cee @AyCeeMIA]

Reselling genuine goods is lawful. Stop treating “not authorized” as “inauthentic.” Publish standards and accept verifiable proof.
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SmallBizRights #SupportSmallBiz

[Ay Cee @AyCeeMIA]

DMs don’t fix a system problem. Answer publicly for all sellers:
• Sec 3/F-7 trigger criteria • definitions • appeal approval % + review time
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz

[Ay Cee @AyCeeMIA]

@DavidZapolsky Pro bono is noble @DavidZapolsky, but inside Amazon, Sec F‑7 still shuts down small sellers with no public standards. Commit to publish triggers/definitions & appeal rates, and verify FC inventory before disposal
@SenWarren @RoKhanna @EcommerceBytes @AmazonASGTG #SupportSmallBiz

[Ay Cee @AyCeeMIA]

@amznsellerhelp @miah4square Stop the copy-paste DMs. If a seller is “at risk,” state the policy code, ASIN, and evidence, and verify FC inventory before action. Publish Sec F-7/3 triggers + appeal stats.
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #SmallBizRights

[Ay Cee @AyCeeMIA]

@AmazonHelp @AmazonHelp another “DM us” reply isn’t transparency. Answer here: What triggers Section F-7? Define inauthentic/unsuitable. What % of appeals are approved & how fast?
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #SmallBizRights

[Ay Cee @AyCeeMIA]

Customer trust needs seller trust. Show evidence before labeling products “inauthentic,” especially when they’re in your FCs.
@amazonnews @amazon_policy @AmazonHelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #FamilyBusiness

[Ay Cee @AyCeeMIA]

@TurtleBeach using “inauthentic” to police who can sell hurts small sellers and shoppers. If there’s a test-buy proving fakes, show it; if not, withdraw.
@amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #AmazonSeller

[Ay Cee @AyCeeMIA]

Peak season is here. Don’t wipe out #MomAndPop sellers with vague Sec 3/F-7 calls. Verify FC inventory, then decide. Publish appeal stats.
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #SmallBizRights

[Ay Cee @AyCeeMIA]

@SteelSeries unauthorized ≠ inauthentic. If there’s proof of fakes, put it on the record; if not, retract. Amazon: stop equating authorization with authenticity.
@amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #SmallBizRights

[Ay Cee @AyCeeMIA]

Hit by a brand’s “inauthentic” claim but your stock was genuine? Reply with: (1) brand, (2) where sourced, (3) docs sent, (4) Amazon’s decision. We’ll compile for media.
@EcommerceBytes @AmazonASGTG @UniAppeals
#SupportSmallBiz #AmazonSeller

[Ay Cee @AyCeeMIA]

2/2 Publish: definitions (“inauthentic/unsuitable”), trigger criteria, and appeal approval % + review time. Sunlight builds trust.
@amazonnews @amazon_policy @amznsellerhelp
#SmallBizRights

[Ay Cee @AyCeeMIA]

1/2 Brands conflate unauthorized with inauthentic → Sec 3/F-7. Sellers submit invoices/photos…and still lose stock. Where’s the standard?
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz

[Ay Cee @AyCeeMIA]

Amazon calls items “inauthentic” while they sit in Amazon FCs. Verify first, don’t vaporize inventory. Publish appeal approval rates & timelines.
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #AmazonSeller

[Ay Cee @AyCeeMIA]

@Waterpik if the issue is authorization/MAP, don’t label genuine goods “inauthentic.” If it’s truly counterfeit, share test-buy proof; if not, withdraw.
@amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #FamilyBusiness

[Ay Cee @AyCeeMIA]

Unauthorized ≠ inauthentic. Brand IP claims → Sec 3/F-7. Amazon freezes inventory already in its own FCs. Publish triggers, definitions, and appeal stats.
@amazonnews @amazon_policy @amznsellerhelp @AmazonASGTG @EcommerceBytes
#SupportSmallBiz #SmallBizRights