Students of the University of Buea have raised concerns over what they describe as unfair and exploitative charges linked to access to basic academic services, including examination results and course registration.
In a message sent to MMI News, a student from the Higher Teacher Training College (ENS) Buea says students are now required to pay fees via MTN Mobile Money simply to check their examination results. The student adds that the situation has worsened with the introduction of a compulsory 1,000 FCFA “platform charge” before students can even access the portal to register their own courses.
“We are required to pay money through MTN Mobile Money just to access our examination results. As if this is not enough, the university has now introduced a compulsory platform charge of 1,000 FCFA before a student can even open the portal,” the student wrote.
According to the complaint, technical issues on the platform are compounding the problem. After payment, the portal reportedly displays error messages prompting students to repeat the transaction—leading to multiple deductions without access being granted.
“Many students have lost money multiple times with no clear refund system or accountability,” the student said.
The practice is reportedly common at the Universities of Buea and Bamenda, while students say other state universities in Cameroon do not impose similar charges for services such as course registration and result checking. This, they argue, raises broader questions about fairness, transparency, and student welfare.
“Students are already struggling financially, and these repeated, compulsory deductions only add to the burden,” the message continued.
The student is calling on education authorities, university management, and other stakeholders to urgently look into the matter, urging the public to help amplify the issue so that corrective action can be taken.
MMI News will continue to follow developments and seek responses from university authorities.
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