Alexei Zheglov

Consultant, coach, trainer, author, speaker, anti-consultant. Unhiding and removing imprudent #risk and delays from 21st century work & biz. #ESP #F4P #Kanban

[Alexei Zheglov @az1]

a #kanban reading list for those who want to teach others: https://t.co/vNF0t4chx6

[Alexei Zheglov @az1]

@ofinker @okrexpert #1 fitness criteria by which customers/markets choose your products/services. Such criteria are few. #f4p

[Alexei Zheglov @az1]

Example: the "SDM-in-denial" (one of many service delivery manager patterns catalogued & presented by @fer_cuenca) is simple, repeatable, and, unfortunately, scales very well
#yeswekanban #kgs22

[Martin Aziz @martinaziz]

“Mistakes can scale better than the good stuff” -@az1 This was gold.

[Rodrigo Oliveira @rodrigo_alm_oli]

Uma das mentes mais brilhantes da Kanban University , o grande @az1!

Obrigado pela atenção! https://t.co/uPij3r3gDr

[Fernando A. Cuenca @fer_cuenca]

Confidence in your ability to deliver comes from understanding your process, not the statistics behind it. - look for buffers, queues, blockers, dependencies and NIA - @az1 at #klr22

[Alexei Zheglov @az1]

#F4P fitness thresholds in metrics charts, one of the many takeaways from #Kanban Global Summit & Leadership Retreat 2022: https://t.co/mCR0sIxgni #kgs22 #klr22 #metrics #yeswekanban

[Alexei Zheglov @az1]

Mainstream customers have different selection criteria than early adopters/enthusiasts. Many startups' products, services, processes, culture fit the latter, not the former.

#f4p

[Alex Osterwalder🇨🇭 @AlexOsterwalder]

Most successful early-stage startups don’t survive the scaling phase because _________________

(fill in the blank)

[Fernando A. Cuenca @fer_cuenca]

Here are the slides from my presentation today at FlowConf 2021, about finding the Service Delivery Manager.

https://t.co/gsHmqDxgrT

#kanban #agile #management #KMM

[Martin Aziz @martinaziz]

Why are Priority Lists so fragile? Thank you Agile Kanban Istanbul for inviting me to speak at FlowConf 2021. Sharing my slides for the presentation. https://t.co/Kie85fHe2b #kanban

[Alexei Zheglov @az1]

Pragmatic Pivot: an article by my colleague @squirrel_north @fer_cuenca https://t.co/Me9uss4Bw8 How to use practice to adopt/reinforce values and gradually, indirectly change a mindset

[Fernando A. Cuenca @fer_cuenca]

We're kicking-off a new season for the Kanbanada Meetup with an open-space style session to share your latest #Kanban stories, ask questions, and connect with fellow practitioners. Will I see you there?

Sign up here: https://t.co/xERHBcIj2v

[Dennis Wagner @wagnerdennis]

@CatSwetel @DReinertsen @jezhumble @davefarley77 @cwodtke @ldavidmarquet …
Kanban from the inside by @asplake
Fit for Purpose by @mauvius_dja and @az1
Drive […] by @DanielPink
Reinventing Organizations by @fred_laloux
Training from the back of the room by Sharon L Bowman
User Story Mapping by @jeffpatton
Agile Spiele kurz und gut by @marcbless & me

[Alexei Zheglov @az1]

new 15-min video by my @squirrel_north colleague @fer_cuenca: finding hidden queues in your process
https://t.co/B1uZd7tDZp
#kanban

[Fernando A. Cuenca @fer_cuenca]

- "We don't have queues in our process."
- "Are you sure?" 😉

In this video, we’ll explore some questions you can ask about your process to help you identify those hidden queues.

https://t.co/ndG0GQlnPV

#kanban #agile #flow

[Fernando A. Cuenca @fer_cuenca]

- "We don't have queues in our process."
- "Are you sure?" 😉

In this video, we’ll explore some questions you can ask about your process to help you identify those hidden queues.

https://t.co/ndG0GQlnPV

#kanban #agile #flow

[Martin Aziz @martinaziz]

HR exists as a coping mechanism for “people problems” emerging from poor systems. The problems stem from the system, not the people within it. HR should reorient to improving the systems of work.

[Alexei Zheglov @az1]

Classes of service add spice
To your bland service workflow
Customers do care
#kanban #haiku

[Alexei Zheglov @az1]

Nines in uptime is a #vanitymetric

Many 9s over a long reporting period don't help customers experiencing an "eight" (e.g. my Rogers 83% this week)

Real #f4p fitness criteria:
1) max (not mean) time to repair
2) min (not mean) time between failures
3) fallback options

[Martin Aziz @martinaziz]

Priority's confusing / It mixes up four problems / Break it with Kanban. Problem #1 of 4: Separating options from good options. Read more here: https://t.co/h7dXrvd35q

[Squirrel North @squirrel_north]

Are you ready to develop mastery as a Kanban Coach? This June, take the Kanban Maturity Model & Kanban Coaching Practices classes and earn your Kanban Coaching Professional (KCP) credentials. https://t.co/E7TR1hGAz5
You must already be a KMP to take these classes.

[Alexei Zheglov @az1]

What is Russian for the #Kanban term "service delivery review" (SDR)?

Those studying it in training classes: Обзор поставки сервиса
Those actually doing it in their companies: СДР