A dad says Valve has “a customer for life” after the company sent him a free replacement Steam Deck case.
He reached out to Steam Support after his baby threw up on the original case and asked if he could buy a new one.
Instead, Valve told him they had already ordered a replacement and would send it free of charge.
“Valve has a customer for life. I reached out asking if I could buy a replacement case after my newborn got sick all over mine, and they just sent one for free.”
“I know it’s a small thing, but this kind of customer service means a lot.”
As promised, here's a quick clip of the OG Xbox dashboard running natively on a Nintendo Switch thanks to the amazing work from @dtoxmilenko and @OfficialTeamUIX