@18002096006 Your response on email? SILENCE.
This is classic corporate deflection. You respond publicly to save face, then ignore emails.
XUV700 UP78GW5444 | Waiting for REAL resolution, not just replies.
#MahindraFail#EmptyPromises
@MahindraService can you explain why your authorized service centre:
1. Charged ₹8901 without getting my approval (only ₹350 approved per WhatsApp) by VC motors Fatehpur.UP
2. Refuses to share ANY video/evidence of when mounting was previously broken
@18002096006@MahindraService - You replied to my public complaint promising to "look into this immediately."
It's been 24+ hours. On email, I clearly asked for:
waiver (unauthorized charge)
Consider fan repair as WARRANTY (manufacturing defect)
Written confirmation
3. Denies warranty with zero proof of external damage
4. Your corporate care is looped in but NOT responding
Vehicle: XUV700 (UP78GW5444)
This needs accountability. #CustomerCare@Mahindra_XUV7XO@anandmahindra@rajesh664
@MahindraXUV500 hi v c motors i am Neeraj Kumar customer of XUV 5oo reg no UP78FU1444 For sunroof water leakage and some other concerns all my problems resolved by CRM Mr Neeraj Tiwari he is very genuine and cooperative and now all my work is done and feeling delighted