VISHAL KUMAR

[VISHAL KUMAR @vish2402]

@flipkartsupport @grok @flipkartsupport Thank you for acknowledging. I’ve already shared the Order ID multiple times in DM and also emailed the grievance officer 11 days back. Both products were collected on 20 Aug with refund promise. Please process the full refund without further delay.

[VISHAL KUMAR @vish2402]

@flipkartsupport @grok
Broken product (13 Aug) → damaged replacement refused (20 Aug). Delivery exec took both & promised full refund.
14+ days later: still no refund. Grievance emails + DMs ignored, only “wait 48 hrs”.
I’ve already shared Order ID in DM. Process the refund

[VISHAL KUMAR @vish2402]

@flipkartsupport @flipkartsupport Please resolve this immediately. It has already been 23 days, and I have received the same assurance repeatedly. I don’t need another “we are addressing it” response—I need my refund processed now. Please provide a clear resolution today.

[VISHAL KUMAR @vish2402]

@flipkartsupport You emailed me saying you tried to contact me, but no one called me. After 20+ days, my refund is still unresolved.

Please call me back on my registered number and actually resolve this issue instead of sending another scripted response.

[VISHAL KUMAR @vish2402]

@flipkartsupport I have also replied there, look into it

[VISHAL KUMAR @vish2402]

20th day, now even customer care has stopped calling and sending emails @flipkartsupport @Flipkart

[VISHAL KUMAR @vish2402]

17th day , still no resolution @flipkart @flipkartsupport

[VISHAL KUMAR @vish2402]

@Sahil0790 I am waiting for more than 20 days, @Flipkart @flipkartsupport previously I use to get assurance call every 48 hours to wait for 48 hours, now they have even stopped making the call 🤣🤣

[VISHAL KUMAR @vish2402]

@flipkartsupport which link?

[neeraj gupta @badneeraj]

@MahindraService can you explain why your authorized service centre:
1. Charged ₹8901 without getting my approval (only ₹350 approved per WhatsApp) by VC motors Fatehpur.UP
2. Refuses to share ANY video/evidence of when mounting was previously broken

[neeraj gupta @badneeraj]

3. Denies warranty with zero proof of external damage
4. Your corporate care is looped in but NOT responding
Vehicle: XUV700 (UP78GW5444)
This needs accountability. #CustomerCare @Mahindra_XUV7XO @anandmahindra @rajesh664

[VISHAL KUMAR @vish2402]

17th day , still no resolution @flipkart @flipkartsupport

[VISHAL KUMAR @vish2402]

@Flipkart @flipkartsupport @_Kalyan_K

From past 16 days same reply, wait for 48 hours

[VISHAL KUMAR @vish2402]

@1ushar Sometimes I feel why @Walmart have invested in this. From past 16 days, I have been asked to wait for 48 hours, many 48 hours passed🤣🤣, still no resolution

[VISHAL KUMAR @vish2402]

@Amit_M9 @sujeetha_k @flipkartsupport In your case at least you have damaged product, in my case the damaged product has been picked up and still I didn't get refund from past 16 days. Everyday I have been asked to wait for 48 hours🤣

[VISHAL KUMAR @vish2402]

@_Kalyan_K @WorkAtFlipkart @_Amar_N @harivasudev From past 16 days, the @flipkartsupport is asking me to wait for 48 hours, many 48 hours have already passed, sent many emails, sent many dm over X, but still no resolution. 16 days is too much

[VISHAL KUMAR @vish2402]

@Sahil0790 @Flipkart @flipkartsupport @flipkartsupport have trained their representative to ask customer to wait for 48 hours. After 48 hours a new representative will be there and again he will ask you to wait for 48 hours and the loop will continue. I have been waiting for 16days

[VISHAL KUMAR @vish2402]

@Flipkart @flipkartsupport @_Kalyan_K

From past 16 days same reply, wait for 48 hours

[VISHAL KUMAR @vish2402]

@flipkartsupport worst service.

This was supposed to be solved by 24th Aug, today is 26th and today I received call saying more 48 hours required.

@amazonIN is the best. @UfterYou @ConsumrConxion @jagograhakjago

[VISHAL KUMAR @vish2402]

@Sahil0790 @Flipkart @Sahil0790 I have never seen such a great support from any Ecommerce. In my case I have made the payment and returned the product and waiting for refund for more than 16 days and daily their support is asking me to wait for 48 hours. Customer support guys are not even trained

[VISHAL KUMAR @vish2402]

@flipkartsupport @amazonIN @UfterYou @ConsumrConxion @jagograhakjago Received a call from your customer care asking me to wait for a another 48 hours. Many 48 hours have passed. It's more than 16 days already. If your high priority case takes 16 days, then what goes with other cases

[VISHAL KUMAR @vish2402]

@flipkartsupport worst service.

This was supposed to be solved by 24th Aug, today is 26th and today I received call saying more 48 hours required.

@amazonIN is the best. @UfterYou @ConsumrConxion @jagograhakjago

[VISHAL KUMAR @vish2402]

@Sahil0790 @Flipkart @flipkartsupport I am waiting for past 16 days 🤣🤣

@flipkartsupport @Flipkart @jagograhakjago

[VISHAL KUMAR @vish2402]

@flipkartsupport Ah, the same “we are actively following up” message again! 😄 I have been hearing this for more than 14 days now.
That's Why I am requesting @_Kalyan_K @Flipkart @flipkartsupport to appoint a single person for single problem.

[VISHAL KUMAR @vish2402]

@Flipkart @flipkartsupport @_Kalyan_K For every customer issue, please assign one dedicated executive until the problem is resolved. I have been waiting for a resolution for more than 14 days, and every day I have to explain the same issue to a different executive 1/2