Kaja Gjessing-Baker

[Kaja Gjessing-Baker @baker_kaja]

@emilyeavis @glastonbury
I’ve been so looking fwd to Glasto for the first time. Timing was hard as I had my 2nd baby at 04:33 on 19.11 but despite best efforts to buy 2 tix from the recovery room 4 hrs later, we didn’t get lucky! Anything you can do for an eager new mamma? 🙏🏼❤️

[Kaja Gjessing-Baker @baker_kaja]

@British_Airways You cause serious stress and disturbance by your horrendous customer service. A customer for well over 10 years and you continuously disappoint, I can't believe it's possible to be so inept.

[Kaja Gjessing-Baker @baker_kaja]

@British_Airways You are possibly the worst airline in the world. After 1 hour on hold to your Executive Bronze support team, I wanted to upgrade an international flight. 20 min later, after a million verifications, Daysha came back and said nothing was available. Cont...

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia What are you going to do about it @virginmedia. Now heading into a weekend stressed and upset, yet again.

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia Yes, multiple multiple times! Last call we were told a supervisor would call us back, and that was 4 hours ago. Of course, still no call...

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia your team is incompetent. I have tried on MULTIPLE occasions, and written hand written letters and still no result. I was the account holder, yes.

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia Yes!
A house we used to be a landlord for but sold back in June when I called on multiple occasions to cancel all 3 accounts.

[Kaja Gjessing-Baker @baker_kaja]

@Hyperoptic You are officially the worst provider with the worst sales team. As a potential new customer, I am unable to get help with getting your services installed. Your support team don't respond to emails. It's as though you don't want or need new customers. Unbelievable!

[Kaja Gjessing-Baker @baker_kaja]

@AntlerLuggage I have sent over 10 customer service emails as I have faulty luggage and I haven't gotten a single response!! I can't believe how poor your customer service is after I just bought multiple pieces of luggage!!Please respond to my inquiries!

[Kaja Gjessing-Baker @baker_kaja]

@AllianzInsuranc you have the worst customer service in the entire world! Why be part of an insurance company that has so far consumed 5 hours worth of hold time!!

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia It is still unacceptable to have an internet outage for more than a week when people work remotely. Shouldn’t matter if I have a business or residential account. People WORK FROM HOME. plus there’s been no communication, updates for or suggested compensation. Virgin is the worst!

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia your service is sabotaging my business. An internet outage where service is not restored until 12th May, and no communication updates to the customer is UNACCEPTABLE. People still work remotely and you are ruining lives!

[Kaja Gjessing-Baker @baker_kaja]

@virginmedia Residential account