Navya Bansal

[Navya Bansal @bansalnavya1]

@HardeepSPuri Sir, My parents are stuck in USA, Boston and I am here in India. Please help it's been 4 months since I have met my parents.#VandeBharatMission is taking only few stranded Indians. I am running out of money in India here. Help me meet my parents.

[Udit @Udit623353]

@OfficialDMRC Few visuals of the alarming situation, this brings a foul experience. I was visiting the metro after few years and this was very shocking as Delhi Metro is know for its cleanliness @ArvindKejriwal

[Navya Bansal @bansalnavya1]

@makemytripcare @makemytripcare please help me with my concern no one at your end is helping. @Udit623353 #worstcustomerservice

[Navya Bansal @bansalnavya1]

@makemytripcare It was aad to know that I have yet not been provided any compensation for the kind of situation you put me in. Even till last minute your company fils to provide the services which they guaranteed. money was paid in advance just so I am not in this situation.

[Navya Bansal @bansalnavya1]

@makemytripcare I have shared the booking ID

[Navya Bansal @bansalnavya1]

@makemytripcare I have sent the Booking ID. Even after putting me such a miserable spot all the customer support did was provide refund to my booking. I missed my flight because your team did not provide any constructive resolution and even after this no compensation for this misery.

[Navya Bansal @bansalnavya1]

@makemytripcare I would like express my dissatisfaction with the experience I had with MMT today. No information on my cab bookings today till last minute and when I called the customer support, they tell me the very last minute they would cancel my booking. @Udit623353

[Navya Bansal @bansalnavya1]

@Udit623353 @zingbushelpdesk @zingbushelpdesk please support

[Navya Bansal @bansalnavya1]

@RailwaySeva @IRCTCofficial any response please?

[Navya Bansal @bansalnavya1]

@RailwaySeva I raised the concern but they dis not provide any constructive solution but just mere acknowledgment of the issue. I do not understand why does nobody want’s to support the customer. We spend our hard earned money and time and get nothing in return.

[Navya Bansal @bansalnavya1]

@Udit623353 @zingbushelpdesk @zingbushelpdesk please support

[Navya Bansal @bansalnavya1]

@zingbushelpdesk Like many times before My cab was rescheduled without my consent and I missed the cab there was no communication through mail or call just a mere WhatsApp message which can easily be ignored as promotional message. After this I receive no support from Zingbus

[Udit @Udit623353]

@bansalnavya1 @zingbushelpdesk I would also like to add to this I have the same concern the notification which are being termed to be sent “a day before” were sent after realising the seats are not filled in the cab so they canceled it at their convenience and now don’t even issue refund.

[Navya Bansal @bansalnavya1]

@zingbushelpdesk I want it to bring it to your notice of modification was not given a day before but at 9:00 PM at night and not everyone who is planning to travel early in the morning checks their notifications. If there had been a call, I would have appreciated. I would request to issue refund.

[Navya Bansal @bansalnavya1]

@RailwaySeva I raised the concern but they dis not provide any constructive solution but just mere acknowledgment of the issue. I do not understand why does nobody want’s to support the customer. We spend our hard earned money and time and get nothing in return.

[Navya Bansal @bansalnavya1]

@zingbushelpdesk #zingbus

[Navya Bansal @bansalnavya1]

@zingbushelpdesk Only verified users can send DM to you. PNR : ZB230730114520. No support from anywhere

[Navya Bansal @bansalnavya1]

@zingbushelpdesk Only verified users can send DM to you. PNR : ZB230730114520. No support from anywhere

[Navya Bansal @bansalnavya1]

@RailwaySeva @Udit623353 The train that was scheduled to leave at 12:53 left at 3:40 until The crew closed all doors of the train in the name of cleaning and was having lunch in the train while the passengers were outside waiting in the excruciating heatwaves.

[Navya Bansal @bansalnavya1]

#zingbus #nosupport

[Navya Bansal @bansalnavya1]

It’s not the first time they have cancelled the cabs or buses only hours before the boarding as they know that not enough people have purchased the tickets. They lie to your face saying “operational issue” and does not even reschedule or refund your money. #disappointedcustomer

[Navya Bansal @bansalnavya1]

@zingbushelpdesk Like many times before My cab was rescheduled without my consent and I missed the cab there was no communication through mail or call just a mere WhatsApp message which can easily be ignored as promotional message. After this I receive no support from Zingbus