barbeux

[barbeux @Barbeux]

@HelloSanctuary Thanks. No immediate fire risk identified, but more belongings are being brought into the communal area, which is becoming increasingly cluttered, and there is an unpleasant smell. The customer is also sleeping in the communal laundry room. Can these concerns be investigated?

[barbeux @Barbeux]

@HelloSanctuary this is from a customer’s window at Shaftesbury Court SW16 and has been there for months! Why is this not being dealt with at a sheltered scheme for vulnerable people?

[barbeux @Barbeux]

@HelloSanctuary Thank you for the update. Job 1005870819 was raised on 27 October, two weeks ago. Can the Estates Team confirm a removal date? Please also confirm that the items now stored in the indoor communal hallway are included and that any potential fire safety risks will be assessed.

[barbeux @Barbeux]

@HelloSanctuary @HelloSanctuary When will emergency job 1005864996 be completed? I still have to use this blocked exit daily. Has the scheme manager provided details of the waste outside the customer’s flat? If so, has a job been raised and when will it be cleared? If not, can I DM the location?

[barbeux @Barbeux]

@HelloSanctuary @HelloSanctuary Thanks for confirming that the blocked fire exit is being treated as an emergency. Regarding the accumulated waste at the customer’s property, the scheme manager is already aware of its location, as this has been an ongoing issue for over a year.

[barbeux @Barbeux]

@HelloSanctuary @HelloSanctuary Following your reply of 23 Oct, the fire escape route remains obstructed. Flooring works at Shaftesbury Court, SW16 this week mean I must use this exit. This is unsafe for vulnerable customers. Job ref 1005820320. Please confirm exactly when it will be cleared.

[barbeux @Barbeux]

@HelloSanctuary Actually, I was wrong, this is still blocking a fire escape route. If job ref. 1005820320 has been raised for this can you be more specific and say when it will be cleared as it is a risk for vulnerable customers.

[barbeux @Barbeux]

@HelloSanctuary It is on site in communal outside space. Postcode is SW16 1LW

[barbeux @Barbeux]

#SanctuaryHousing#HousingDisrepair

[barbeux @Barbeux]

@NRamsell @Jan2555 Seriously??

[barbeux @Barbeux]

@HelloSanctuary @LizJ73 I would like to speak to someone about the services provided by Sanctuary if possible please.

[barbeux @Barbeux]

@HelloSanctuary @lambeth_council @WeAreSanctuary On @lambeth_council website it states next collection in July. We have not had a collection for June!

[barbeux @Barbeux]

4 weeks since refuse waste collection @HelloSanctuary at Shaftesbury Court housing scheme SW16. This is a @lambeth_council issue but there are vulnerable people living here & there are health and safety risks. Why no information to the tenants?
SW16 1LW

[barbeux @Barbeux]

@HelloSanctuary @lambeth_council @lambeth_council @hellosanctuary @WeAreSanctuary why is a sheltered housing scheme with vulnerable tenants having to live with this? We have not had a refuse collection, including food waste in nearly 5 weeks!

[barbeux @Barbeux]

@HelloSanctuary Thanks

[barbeux @Barbeux]

@lambeth_council @HelloSanctuary Thanks

[barbeux @Barbeux]

@HelloSanctuary Address is Shaftesbury Court, Mount Ephraim Road London SW16 1LW.
This is not an individual tenant issue as it affects the whole property. There are flies everywhere and we are not receiving any communication from @HelloSanctuary on how this situation is being resolved.