@HuaweiMobileUK I had the call as discussed previously, and sent a subsequent email that afternoon (Friday) to the complaints email but haven't heard anything back after 5 days. Could you check/chase this and let me know where it's at?
@HuaweiMobileUK Just had a phone call from Romania at 10.20am ring for two rings - voicemail said it was Huawei complaints, I rang back same number ended up speaking to Swedish department. Could you ask them to ring me again as soon as possible this morning as I cannot get back in touch? Thanks
@HuaweiMobileUK I can see a private number called me an hour ago but was in a meeting. I have another soon, if possible a call at 5.30pm is best, if not I should be free after 5pm. Let me know if possible, thanks.
@HuaweiMobileUK My case has been left unresolved since the 14th of November after your phone repair made things worse, & no-one with authority to resolve has called me. Can you have someone ring/email me on this to resolve? Case ID: 226730.