carol barwell

[carol barwell @barwecar]

@GWRHelp I am very sorry to hear of this emergency situation.

[carol barwell @barwecar]

@GWRHelp It was meant to go to Salisbury but was terminated at Southampton.

[carol barwell @barwecar]

@GWRHelp Sorry, it was 18:49

[carol barwell @barwecar]

@GWRHelp And was meant to get in to Salisbury at 19:41

[carol barwell @barwecar]

@GWRHelp Sorry it left Fareham at 6:49

[carol barwell @barwecar]

@GWRHelp Hi Niamh,

It left at 6:50 and was suppose to get in at 9:43

[carol barwell @barwecar]

@GWRHelp What do you want me to say in the message which is different to my tweet?
The train that left Fareham going to Salisbury was terminated at Southampton and I would like to know why?

[carol barwell @barwecar]

@GWRHelp It’s such a shame as GWR were doing everything right at the start of the journey.

[carol barwell @barwecar]

@GWRHelp
I have just praised you for your customer service, I would like to retract that!
Why did you make everyone get off the train from Cardiff at Bristol to cause complete carnage.
You put on 2 carriages and not everyone could fit.

[carol barwell @barwecar]

@GWRHelp This was complete carnage and we were then advised to catch the cross country train!
I have no idea when this is meant to get in.

[carol barwell @barwecar]

@GWRHelp The only thing which was wrong with the train was that the air conditioning in one carriage was not working.
I am not on a GWR train now, we were put on a cross country train from Bristol.
This was after you put on two carriage for the original train passengers to get on to!

[carol barwell @barwecar]

@GWRHelp I don’t understand why this has happened and I don’t think your staff at Bristol could either.
They seemed to believe that it was to do with air conditioning not working.
I am now sat on another train which is running late and 10 times more uncomfortable.

[carol barwell @barwecar]

@GWRHelp
On a cross country train which is going to get me in late!
Diabolical

[carol barwell @barwecar]

Thank you very much @gwr for your customer care.
Cardiff to Penzance 11am
Lovely friendly and informative crew too. 🙌
You must have been at the @Harry_Styles concert to be treating people with kindness. ❤️
#itmaybehotandthismeansalot

[carol barwell @barwecar]

@zara_clench_CEP it was lovely to meet you today.

[carol barwell @barwecar]

@vrbo I am getting increasingly frustrated that I am unable to pay the balance of my holiday on your app. I have spoken to your customer service who were unhelpful. Please can you help with this?

[Uni Brighton alumni @brightonalumni]

Congratulations on both your graduation and release of your song @SadieHorler. It's beautiful!

https://t.co/CJ1CPaCk96

[Sadie Horler @SadieHorler]

Being sexually harassed at the gym doesn’t seem to matter to @DavidLloydUK. It is not okay to allow a sexual predator to continue to use the gym whilst I am now too scared and anxious to go back in.
I have just had to deal with misogynistic behaviour by management there. #MeToo

[carol barwell @barwecar]

@SadieHorler @Love_Brighton @BtnMusicBlog @brightfest I expect it was a bit busier on the beach today.
Your ice cream would have had no chance! ☀️🍦⛱