@udaykotak@KotakBankLtd@KotakCares
Our business account suddenly shows zero balance. After following up with the bank, there is a query raised on stock.
Whatever the reason be, how could you wipe out a clients balance without prior intimation, mutual discussion?
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@kotakneo month & 1/2 of rigorous follow up wit ur team to find out wer our missing scripts r, still no answer. ur highly irresponsible team just stops answering calls & passes ur case to other departments every time ur call connects. Sick & tired of ur unprofessionalism.
@kotakneo Already mailed a couple of times and spoken to many regarding the same issue. The email id you mentioned already has my mail, 2-3 times. Do you' all even read emails?
@kotakneo My demat holding shows missing scripts, been following up for over a month to figure wer my scripts r, no-one seems 2 b bothered. All they do is, connect u 2 a different person everytime. There's been no notification frm your side for a sell off/margin shortage.
@KotakCares It's just for Facebook Business, pls contact your digital team and get insights on what I am asking for. It's already been done on one card from your bank, why is it taking so long to understand the same process for other card belonging to the same bank. @KotakBankLtd
@Facebook@KotakCares@KotakBankLtd @secondatticus
It's been a week and I still can't sync my debit card with Facebook ads manager.
My card needs to b enabled by the bank for recurring Facebook expenses, but bank doesn't seem to understand & puts it on FB. How do I sort this now?
@KotakCares Day 7- Either u r not interestd in solving d issue or u just don't want to get ur facts correct. My other debit card has been enabled by d Bank few months ago, 4 Facebook Business. Contacted ur Technical team, call centrs multiple times, no1s bothered! @udaykotak@KotakBankLtd
@fukatgyaan@Facebook@KotakCares@KotakBankLtd @secondatticus Have tried explaining the same to their staff, call center executives and technical team... No one seems to understand. It's been almost a week now.
@NPCI_BHIM Honestly, everything about the app is horrible!
Mobile number doesn't get verified, call centr is useless and it exposes your contact details to scammers.
There's no way one can address or resolve the issue at one go.. user experience is zero!