@SouthwestAir The miscommunication ruined the last day we had to see our friends in SLC. Normally I think you guys are the best but today was an epic letdown with poor communication and rude customer service individuals. There was no heart in the interaction with us. 2/2
@SouthwestAir really dropped the ball on customer service today. Told us our flight was cancelled when it wasn't and then when we rebooked and that new flight was cancelled they said it was still going. In the end we had to cancel all of our scheduled plans for no reason. 1/2
Thanks for all the birthday love! After a busy day in my new office I'm spending my evening with family and eating birthday cookies! #thisis35#nationalsiblingdaytoo reeves414… https://t.co/9rXj9X6C5a
@byEmily I bought something from your shop before the store went away for the summer, I returned it because it didn't fit well and now can't get a hold of anyone and the number is disconnected for the shop. #badcustomerservice#wheresmyrefund