beamerblakey

[beamerblakey @beamerblakey]

@SW_Help Why were the boards not updating and why do the staff at the station not have this information. We are forced to make decisions about getting on trains that are running as we don’t know what’s going on with other trains. It’s a shambles to not be able to pass out information

[beamerblakey @beamerblakey]

@SW_Help no trains from Clapham to fleet. The announcement keeps saying trespassers but there no such incident in your website. What is going on and how do I get home, again!!!

[beamerblakey @beamerblakey]

@FisherPaykelUK we have an over service booked but the engineer is now over an hour late. We can’t get through to you on the phone and had to wait in hold for 2 hours to book this initially. We have a school performance so need to rearrange, please help us!!

[beamerblakey @beamerblakey]

@SW_Help given the mess can the delayed 20:42Basingstoke be he held for 5 or 6 mins at Woking so those on the 21:08 Portsmouth train can change and still get back to the intermediate stationary an acceptable time?!

[beamerblakey @beamerblakey]

@SW_Help your app not working? The machine charging me £7 more than it could as it doesn’t show the best options for a journey. Can I claim that difference back?

[beamerblakey @beamerblakey]

@coinbureau @Grok what do the long and short numbers represent here?

[beamerblakey @beamerblakey]

@SW_Help bought a return ticket using your app. Email confirmation received but the ticket is not showing under my tickets in the app. Is there a tech issue? Will guards accept the email confirmation?

[beamerblakey @beamerblakey]

@DAZNBoxing spending the whole night watching your stream stall and load. How do I make a formal complaint about the quality of this product you have charged £25 for this evening. It’s not on

[beamerblakey @beamerblakey]

@easyJet No reply to my DM yet…

[beamerblakey @beamerblakey]

@easyJet after multiple ‘admin’ and formatting denials of costs for a cancelled flight I finally saw an accepted email this am. Only to find a non sensical reason for paying £17 out of a £260 cost… any chance of just some fair treatment for a cancelled flight?

[beamerblakey @beamerblakey]

@easyJet Sent

[beamerblakey @beamerblakey]

What does that reason even mean??!!

[beamerblakey @beamerblakey]

@British_Airways my golf clubs were left off of my flight to Edinburgh. Hoping they are on the next flight but I’m left waiting in a baggage hall with my fingers crossed and likely to miss the start of my golf trip now. How do BA make up for issues like this?

[beamerblakey @beamerblakey]

@SW_Help the app has not been working since last night. Have been unable to buy ticket, is this known? What can I do?

[beamerblakey @beamerblakey]

@SW_Help 😢

[beamerblakey @beamerblakey]

@SW_Help anyway you can hold the 15:12 from BSK to FLE for a minute or 2?! Having to go via, padding reading and BSK to get back to fleet from London. I’m due into BSK at 15:11 on the Bournemouth train. Would make a huge diff if we can get that 15:12 back up 🙏 🙏 please

[beamerblakey @beamerblakey]

@SW_Help I was thank-you. Is there an ETA for fleet?

[beamerblakey @beamerblakey]

@SW_Help any guide to 17:50 Basingstoke departure? Zero information coming through on the train and your app won’t load!

[beamerblakey @beamerblakey]

@KFC_UKI I’ve ordered via your app and was missing items in my order. The app points to the email confirmation. When I click the number to call it takes me back to order site. How do I report that my order was incomplete?!

[beamerblakey @beamerblakey]

@easyJet @MarkStirling13 I’m still waiting to hear told how you even apply for it!