It's been 2yrs since .
@fidelitybankplc you have now refused to update my details on my BVN despite sending all required document.
How difficult can this be ,why does it have to take ages to get issues resolved .
@fidelitybankplc is it a case of incompetence or lack for man power
@fidelitybankplc
I would greatly appreciate your assistance in resolving this matter and providing me with an update on the status of my BVN update. Please let me know if there is any additional information or documentation required from my end to facilitate the process.
@EthosReviews@fidelitybankplc Hello beaulynwalice. Thank you for contacting Fidelity Bank. Kindly be informed your complaint has been forwarded to the appropriate unit and is currently receiving the required attention. Please be patient while we await feedback. #FidelityCares
This is there response via DM
@fidelitybankplc Hello beaulynwalice. Thank you for contacting Fidelity Bank. Kindly be informed your complaint has been forwarded to the appropriate unit and is currently receiving the required attention. Please be patient while we await feedback. #FidelityCares@fidelity how is any different
@EthosReviews@fidelitybankplc Attached all required documents .
All these whilst I was chasing them via multiple phone calls yesterday.
Everyone i spoke to yesterday had different this to say , some couldn't find me email .
I had to point out how to find me .
I have been frustrated by @fidelitybankplc
@EthosReviews@fidelitybankplc @ fidelity has just replied my message here ,all I've been told is that it is been attended https://t.co/9IwS6PVlWD outcome yet.
I was also made to fill fresh forms yesterday.
They said the ones I submitted in 2024 are no longer valid .
I have done as requested and
@EthosReviews@fidelitybankplc I've also made attempts to reach them.on what's app, all I got was to drop my complaint.
Nothing more after that and here, they haven't replied or sent a DM
@EthosReviews@fidelitybankplc I've been on the phone with them twice today.
All I get is they've sent a reminder email and nothing more.
No timeline as to when it should be done .