DKTB

THESE ARE MY OWN VIEWS #dyslexia #KNOWLEDGEISPOWE #ARSENAL #HARDWORKING #dyslexic

[DKTB @becks9539]

@virginmedia Local area fault

[DKTB @becks9539]

@virginmedia the Engineer who came to fix our Internet outage in the E5 0EQ remained professional & cutus. It is 35/36 degrees outside today. can make sure his manager is informed of how much of good job he did. I did offer him some water if he needed it

[DKTB @becks9539]

@virginmedia I don't unfortunately! I was hoping you could work your magic and you are able to identify the engineer that was in the area at the time

[DKTB @becks9539]

@virginmedia Nope it says it has been resolved. I've spoken to your colleague and they have booked me an engineer, thanks

[DKTB @becks9539]

@virginmedia can you confirm this is the reason why I'm getting green flashing lights on my hub?

[DKTB @becks9539]

@virginmedia I'm still having the same issue even though I have reset the router and followed all of the instructions

[DKTB @becks9539]

@edfenergy I've been taking part with the Beat the Peak campaign since it launched. I've been sent my savings. How long does it take to reimburse my smart meter? Since launch I don't believe I have received anything.

[DKTB @becks9539]

@TfL hello what is the best way to get my 12 digit number on my oyster card? My one currently has 8 digits.

[DKTB @becks9539]

@edfenergy I have tried several shops and I've been unable to top-up pay you go smart meter recept say system error 91. I may need a new card?

[DKTB @becks9539]

@virginmedia how would I go about claiming money back? This will be potentially 2 weeks without internet access. Which is extremely frustrating.

[DKTB @becks9539]

@virginmedia This has been ongoing for the last few days now do you know how long until the issue is resolved?

[DKTB @becks9539]

@virginmedia been having intermittent internet connection for the last 2 days now in the E5 area. Is this still ongoing issue you are trying to fix?

[DKTB @becks9539]

@virginmedia Thank you, I phoned the number and they sent me link which confirmed there issue

[DKTB @becks9539]

@virginmedia Thank you, I managed to log in even though I did lose connection a few times but it isn't reporting any issues

[DKTB @becks9539]

@virginmedia It is reporting no issues with the services

[DKTB @becks9539]

@virginmedia Still having intermittent issues

[DKTB @becks9539]

@virginmedia Still having the issue u have restarted the router too

[DKTB @becks9539]

@virginmedia Thank you. How strange it is saying there are no issues but when I phoned earlier the automated voice said there was an ongoing issue

[DKTB @becks9539]

@edfenergy spoke to your customer Service Team this morning about getting on Demand Flexibility Scheme but was told I wasn't edible for the Scheme and couldn't tell me why. Do you know who qualifies for the Scheme?

[DKTB @becks9539]

@iSmashUK I've sent several emails requesting an update in realton to screen replacement but I have had no response I made this order over 2 weeks ago, could you help?