Had a crap car hire via @Virtuo, CS was non existent. Realised purse was missing, but I couldn’t be sure where. In the meantime someone used my cards. 10 days later, Virtuo emailed and would like me to pay £15 to return my purse that their staff took and tried to use the cards…
@HeathrowExpress But it’s not a 15 minute delay. We left Paddington on the 16:10, it’s 16:42 and we’re only now crawling slowly out of Ealing Broadway. Now stopped…
@dan_djfnd I see Blackstone everywhere these days, they are developing my local high street and have sub brands that do all work. I’d never heard of Blackstone Stripout..
The Guardian’s Positive Action Scheme is open for 2024!
If you’re Disabled or Black or Asian and are new to journalism, you can apply for a work experience spot this summer: https://t.co/Ju6ogtjN3x
I did the scheme years ago and can confirm it’s a life changing opportunity.
@MartinSLewis anyone complaining about being unable to get annual travel insurance while on never-ending NHS wait lists? @staysure provide no cover for existing underwritten conditions while you wait for an unrelated referral
@OfficialFV I wasted an hour on chat got just nonsense back realised many hours of bs back it was better to cancel for my mental health… What on earth? How do you have customers if this is your customer service?
Disgusting CS from @OfficialFV ordered a new mattress from them, with an estimated delivery date of today. No updates, phone line has no option to discuss missing orders and staff hang up, transfer you to closed lines, say someone will contact you but don’t… I’m at a loss
@British_Airways@British_Airways Corry is this going to result in an outcome that we can't get from the phone lines or web chat? She's wasted hours on the phone and days or time chasing and chasing and we keep being given different timelines
@British_Airways non-existent customer services as always, friend couldn't travel as super hi BP, told she could be rebooked once a Dr had signed her off. 3 days after providing the Dr's letter, BA still hasn't "verified" the letter and she is stuck. Disgusting as always
@AngloHeretic@madhattermatter@anomelisa Being the child of an immigrant come with added challenges (e.g. language or knowledge of the system) over and above being a child in a single parent family. But of course you know that, it’s just easier to troll people by imagining otherwise. How about celebrating their success?
@xxZoebillionxx@Eurostar Did you make it? I gave up at Lille yesterday afternoon because it was chaos, only now getting the train back to London. Didn’t realise people got stranded overnight