@olayink91936139@sambri7@beeboujie1 I understand you would like to claim a refund for your flight. To enable us to look into this for you please DM us with as much information as possible. We'll need to know your full name and booking reference so that we can take a look at this for you. Alice
@British_Airways@olayink91936139@sambri7 I have already dm’d you all my information, this is just so silly sending people generic questions that won’t even be looked at. It’s now week 4 of trying to contact your company. Such a joke.
@Magysd1 @British_Airways @magysd1 absolutely nothing from @British_Airways no contact, no connection, unfortunately I don’t know if any one has. The only thing you you can do is wait it out. I don’t believe any thing will be resolved until all the dust has settled down.
I’m a Dr.
I’m about to separate from my family within my home for ?? months.
So that I can keeping treating you, whilst trying to keep my family safe.
It hurts.
No hugs from my girls, no cuddles from my partner.
PLS socially distance NOW, to make my sacrifice worth it.
@denisebathgate@beeboujie1@British_Airways Agreed, it is so unclear!! I didn't cancel my booking, just requested a voucher. They'd replied to someone else saying as they'd cancelled then there was nothing they could do so figured it was best not to do that. Dunno.. such a shit show 😬
@EmmaBradyy@G_LBrown@British_Airways Yes I think been stuck at the airport now with masses of people all huddled up trying to complain about the same situation is probably the worst thing that anyone should do right now. I think it’s very sensible to wait it out and continue to call and wait for some correspondence.
@19steph23 Hi, unfortunately I’ve tried but have not been able to speak with anyone, however I do know that BA are responsible to pay back anyone’s holiday that has been cancelled due to the ban on flights between countries. What was your destination?
Contacted @British_Airways at 9.26 this morning about a flight tomorrow morning. Had to choose an option to say my flight was within 72hrs when sending message, assuming so they could filter urgent ones. Still no response. Absolutely shocking customer service. 😔
Appreciate that they must be overwhelmed right now but then they should be publishing clear messaging on their website. Advice on site is contradictory and phone lines not working.
@JamzyWalker@British_Airways Thanks so much, I suffer with anxiety so this whole situation has just been excelled so much. I’m grateful I’m safe and healthy atm, it is very sad times for everyone I know.
@chakelski@nikitakchauhan@British_Airways This effects everyone in so many ways,let it be BA staff loosing jobs,holiday plans,and many other people who unfortunately been effectted by this virus.Everyone’s stress can be felt by them in their own way and effect their life accordingly. I think it’s u that needs perspective