betsy

[betsy @beecuz1]

@cityofmarkham Is Markham civic centre open today? The website is suggesting that it is

[betsy @beecuz1]

@SunwingVacay this situation has been beyond frustrating. I have been having mental breakdowns in private away from my brother everyday. Please just send me home #ctv #cbc @Transport_gc @OmarAlghabra

[betsy @beecuz1]

@SunwingVacay reception did not let me check out for 12pm saying that the flight I’m supposedly booked for might not be flying (no confirmation #). Sunwing rep also says the same thing. I do not have money to pay for extra nights. Need confirmation asap. #cbc #ctv

[betsy @beecuz1]

@SunwingVacay it pains me to see my brother unwillingly to eat, leave the room, and unable to sleep due to this situation. Been yelled at by sunwing staff, threatened, and lied to. Was supposed to be home on the 23rd. This is an absolute nightmare. #cbc #ctv @Transport_gc

[betsy @beecuz1]

@Max200002353569 @SunwingVacay @kufan4ever Not when you are faced with emergency situations. Alls sunshine and rainbows when you book excursions.

[betsy @beecuz1]

@Max200002353569 @SunwingVacay @kufan4ever She would’ve been held back indefinitely as flights are full to go back. It’s a hard decision but she could assist more if she flew back.

[betsy @beecuz1]

@SunwingVacay Additionally, my brother does not have his epipen as our luggage was lost and we do not have our necessities.

[betsy @beecuz1]

@SunwingVacay one children and one teen stranded in cuba without parents due to covid protocol. Need immediate assistance

[betsy @beecuz1]

@SunwingVacay My 13 year old brother has been in distress and having trouble eating/sleeping due to the situation.

[betsy @beecuz1]

@SunwingVacay Hi MN, thank you very much for following up. I have sent a dm!

[betsy @beecuz1]

@TravelGoC @SunwingVacay mother and children separated at Cuba airport for Christmas.

Mom is going back to Toronto children have nothing no money no resources in cuba. Alone, Scared, and Anxious

[betsy @beecuz1]

@SunwingVacay Hi MN, still not home thank you for you response.

[betsy @beecuz1]

@SunwingVacay Hi NJ, no specific confirmation for flight they’re just saying it is booked after threatening us to pay for hotel. Still not home. Thank you so much for your response.

[betsy @beecuz1]

@IrisKirschner @mnahangi @SunwingVacay They are threatening me over the phone that I will have to sleep in the lobby and will not book a flight. But want me to release copies of my personal information through an insecure network. I hope you get back home safe and sound. Thank you so much for your response 💖

[betsy @beecuz1]

@SunwingVacay lost our baggage; stuck in cuba unwillingly ; no where to by necessities; no communication - this vacation has become a nightmare #ctv #cbc #toronto #Sunwing #getushome

[betsy @beecuz1]

@SunwingVacay lost our baggage; stuck in cuba unwillingly ; no where to by necessities; no communication - this vacation has become a nightmare #ctv #cbc #toronto #Sunwing #getushome

[betsy @beecuz1]

@SunwingVacay had no contact with sunwing local reps until he came this morning at 7am knocking at my door demanding that I pay out of pocket for my stay or threatening that I get expelled. #ctv #cbc #toronto @TravelGoC

[betsy @beecuz1]

@mnahangi @IrisKirschner @SunwingVacay I’m facing the same situation this morning did you have any solutions? They are still not telling me anything about my flight back no reassurance what so ever. Just getting random emails from idk where not from my local reps

[betsy @beecuz1]

#ctv #cbc @TravelGoC

[betsy @beecuz1]

@SunwingVacay unkown staff emailed me saying I will be expelled from hotel. They are forcing me to give out private information unsecured methods of communication. Do not know who exactly is emailing me and still have not talked with the two local representative ongoing 72hr.

[betsy @beecuz1]

@Jacquelinejaxx @DarrenDating @SunwingVacay @CP24 @CTVToronto @CBC Told that I might be getting expelled from hotel tomorrow morning after they didn’t let us fly. They lost all our baggage stuck here with nothing. Still waiting for local sunwing to speak to us